MANAGER SE
Auto Shop
Management
That Does It All
Shop Management Software for Cars and Light Duty Trucks
MANAGER SE FEATURES
The Smarter Way to Run Your
Repair Shop
Manager SE gives shop owners complete visibility into their business. From estimates to invoices, this industry-leading auto shop management solution helps monitor performance, manage vehicles and customers, purchase parts, process payments, and make smarter business decisions.
Auto Parts Management
Quickly find and order the right parts in real time from the industry’s largest selection of aftermarket, specialty and tire eCatalogs – on one screen.
PARTS SEARCH LIVE PRICING ORDER PARTS
Repair Connection
Jump directly to the tools technicians use most, including fluids, DTCs, reset procedures, tire fitment, wiring diagrams, and more.
QUICK ACCESS REPAIR TOOLS SERVICE INFO
0B+
Repair Records
0K+
OEM Repair Procedures
0K+
Shops Supported
0+
Years of Expertise
"The Shop Management Workshop was great! The whole Mitchell 1 team is amazing. The workshop and amenities were outstanding. Thank you."
Marc Mullin
Instructor/Shop Manager
"The best thing about the Manager SE System is how easy it is to use it definitely helps me run my business more efficiently."
David Barrera
Owner
"I loved that the teachers were actually programmers involved in developing the software so they knew the program intimately, yet they still had the business experience to know how to make it all relevant to us."
Daina Kringlen
Owner/Office Manager
"A lot of very useful information that will increase efficiency and profits."
Rob Burris
Shop Manager
""A must for any shop owner, manager, or office personnel! Even the most experienced and well-versed user will learn something. Excellent instructors who really care about the program.""
Matthew Lachowitzer
Owner
"here are many features of the Mitchell 1 Manager software that stand out. The creation of canned jobs and building parts kits make completing an estimate or repair order a breeze. This feature takes the guesswork out of creating the order and is a great time saver. We have also found that the reports are extremely useful in giving a clear picture of the business — where the profits are highest and where adjustments need to be made. Mitchell 1 software has enabled us to stay ahead of the quickly changing auto repair business."
Samuel W. Concelman
Owner
A Closer Look at Manager SE
Job View: Bring Clarity
to Every Job
Repair orders can be difficult to manage when job details are
scattered across screens. Job View brings order and clarity by
grouping labor and related parts in job containers, enabling
shops to produce clear, professional estimates and invoices.
Additional tools help shops track profitability, apply discounts,
manage deferred work, and more.
- Group Labor and Parts by Job
- Check Profit Per Job
- Organize Deferred Work
- Apply Job-Specific Discounts
For your whole team
Manager SE Works for Everyone in the Shop
For Technicians
Stay Focused on the Repair.
When job details are difficult to track, technicians spend valuable time searching instead of repairing. Manager SE keeps assignments, inspection findings and repair order details organized and easy to follow, helping technicians stay focused and know exactly what comes next. .
- Clear Work Assignments
- Organized Repair Details
- Connected Inspection Findings
- Smoother Shop Hand-Offs
For Service Writers
Keep Every Repair Order Moving
Service writers need a fast, organized way to turn customer concerns into estimates, approvals, and scheduled work. Manager SE brings together vehicle and customer data, recommendations, and parts of information in one place, so advisors can communicate clearly and keep jobs moving.
- Faster Estimate Building
- Clear Customer Documents
- Organized Recommendations
- Expedited Approvals
For Shop Owners
See the Business More Clearly
Owners and managers need instant insight into shop performance to keep the business running at its best. Manager SE automates manual tasks and brings sales, productivity, parts, schedules and profitability into clear view, providing the insights needed to make smarter decisions and improve performance.
- Automated Daily Tasks
- Clear Performance Insights
- Profitability Tracking
- Smarter Business Decisions
MANAGER SE INSIGHTS
Product Updates, Insights, and Expert Tips
July 14, 2026
Go Mobile with the OneFlow Vehicle Inspection App!
Speed up your vehicle check-in and inspection processes with OneFlow Inspections, a cost-effective digital vehicle inspection app that seamlessly integrates…
Read More
July 14, 2026
Digital Vehicle Inspections Build Trust and Healthier Bottom Lines
The most productive vehicle inspection software goes where technicians need it most—at the vehicle. Check in a customer, conduct an…
Read More
October 7, 2026
Mitchell 1 Wins PTEN Innovation Award for Digital Vehicle Inspections
Mitchell 1 has received a 2026 PTEN Innovation Award for its Digital Vehicle Inspections – now known as OneFlow Inspections…
Read More
July 6, 2026
Build Faster, Smarter Estimates with OneFlow Estimator
Estimating delays can slow shop productivity and profitability. Learn how OneFlow Estimator, powered by the Snap-on Digital Engine, helps shops…
Read More
May 7, 2026
Learn How to Build Lightning-Fast Estimates with OneFlow Estimator
Learn how to build faster estimates with OneFlow Estimator in this step-by-step tutorial. Quickly quote jobs using intuitive search and…
Read More
August 3, 2026
Mitchell 1 Adds New File Attachment Feature to Manager SE
Mitchell 1's new Manager SE file attachment feature lets shops attach photos and documents directly to repair orders, improving organization,…
Read More
January 13, 2026
How VOYOLink Telematics + Manager SE Supercharged South Florida Mobile Fleet Repair Operations
Managing 400+ fleet vehicles demands precision and efficiency. See how South Florida Mobile Auto Repair increased revenue 30% using VOYOLink…
Read More
March 1, 2025
Parts Sourcing for Heavy-Duty Trucks Just Got Easier with FinditParts
Finding the right parts for heavy-duty trucks just got easier. Mitchell 1 and FinditParts, Inc. have teamed up to integrate…
Read More
May 18, 2026
Mitchell 1 Highlights OneFlow Estimator + Inspections at Spring Shop Management Workshop
Mitchell 1’s sold-out Spring Shop Management Workshop brought shop owners and service advisors together for hands-on training in Scottsdale. Attendees…
Read More
November 28, 2024
Boost Efficiency with Manager SE 9.1: Explore the Game-Changing ‘Job View’ Set of Features
Discover Job View, the latest feature in our Manager SE 9.1 shop management software suite! Streamline workflows with job-centric organization…
Read More
August 7, 2024
Get Instant Customer Approvals with MessageCenter Texting in Manager SE
Don't hold up your bays waiting for customer replies on repair approvals! Mitchell 1 developed a text messaging feature for…
Read More
April 13, 2026
Mitchell 1 Launches OneFlow Estimator + Inspections in Manager SE to Help Shops Eliminate Estimating Bottlenecks
Mitchell 1 launches OneFlow Estimator + Inspections, delivering data-powered estimates and digital inspections to eliminate bottlenecks and speed approvals.
Read MoreHow Manager SE Works
Manage Every Step,
from Appointment to Payment
01
Schedule the Visit
Create an appointment, select the customer and vehicle, and assign the available time and resources. Flexible schedule views help the front office balance new requests with work already in progress.
02
Inspect the Vehicle
Document vehicle condition and recommended service with optional digital inspection tools. Organized findings give the service team a practical foundation for building and explaining the estimate.
03
Build the Estimate
Combine labor, parts, and service details into a clear estimate. Data-driven tools help the advisor work efficiently while keeping every proposed repair organized for customer review.
04
Secure Approval
Present professional estimates and keep revisions or deferred repairs organized by job. Clear documentation helps customers understand the work and gives the shop a straightforward path from recommendation to authorization.
05
Manage the Repair
Track the repair order as work moves through the shop, organize labor and parts within job containers, and maintain visibility into assignments, progress, and profitability.
06
Invoice and Collect Payment
Finalize the invoice, review the completed work with the customer, and use optional integrated payment processing to support a convenient checkout experience connected to the repair order.
Frequently Asked Questions
What is Manager SE by Mitchell 1?
Manager SE is a comprehensive shop management system designed to help automotive repair shops manage their daily operations more efficiently. It combines estimating, repair order management, parts sourcing, inventory management, customer communication, invoicing, reporting, and business performance tracking within a single platform.
How Is Manager SE Different From Generic Business Management Software?
Manager SE is purpose-built for the automotive repair industry, with workflows, reporting and tools designed specifically for the way repair shops operate. Unlike generic business management software, Manager SE helps shops manage the entire repair process, including customer and vehicle history, estimating, invoicing, workflow management, and business performance tracking, with a single solution. Shops can also extend their capabilites with integrated add-ons for repair information, dignostic resources and parts ordering, helping create a more connected and efficient workflow.
What Kind of Support Does Manager SE Offer?
Manager SE is backed by Mitchell 1's training, support, and educational resources. Users have access to onboarding assistance, product training, documentation, knowledgebase resources, and customer support. In addition, Mitchell 1's broader ecosystem includes technician communities and expert resources that help shops troubleshoot challenging repairs and stay productive.
What Problems Does Manager SE Solve for Auto Repair Shops?
Manager SE helps repair shops streamline operations, reduce administrative work, and improve profitability. It centralizes key business processes including estimating, scheduling, parts ordering, technician productivity tracking, customer communication, and invoicing. By connecting these workflows, shops can complete repairs more efficiently, improve customer service, and gain better visibility into business performance.
What Types of Shops Use Manager SE?
Manager SE is used by a wide range of automotive service businesses, including independent repair shops, general mechanical repair facilities, multi-location operations, specialty repair shops, and commercial truck repair facilities. The software is designed to support shops of various sizes looking to improve efficiency, organization, and profitability.
How Does Manager SE Help Shops Increase Profitability?
Manager SE helps auto repair shops increase profitability by streamlining daily operations, improving workflow efficiency, and providing visibility into the key metrics that drive business performance. By helping service advisors, technicians, and shop owners manage estimates, repairs, customer information, invoicing, and reporting within a single system, Manager SE reduces administrative workload, supports productive shop operations, and enables better business decisions. The result is a more efficient shop that can improve productivity, strengthen customer retention, and identify opportunities for sustainable revenue growth.
TOTAL SHOP SOLUTIONS
Complete Solutions for Every Corner of the Shop
Repair
ProDemand
Repair with Greater Confidence
ProDemand delivers OEM repair information, diagnostics, labor
estimating, and real-world insights in one place to help technicians
work efficiently and repair with confidence.
MARKET
Social CRM
Keep Bays Full
Social CRM helps repair shops grow with an integrated digital
marketing program supported by a dedicated marketing specialist.
Get started
Try Manager SE
Today
See why 400,000+ technicians choose Mitchell1 as their auto
shop software.
Personalized Live Demonstration
See Manager SE in action with a personalized demo.
Explore Features Relevant to Your Shop
Discover the right features for your shop’s needs.
Support from a Manager SE Product Specialist
Get personalized guidance from a product specialist.






