Technical Support
If your software is not working properly or you need installation or data update assistance, please complete the form below as completely and accurately as possible.
Need to make a payment or find an invoice?
Use our portal to securely pay your bill or view invoices online. These services are available 24/7 - so you can take care of your account when it's most convenient for you.
Hours of Operation
Hours: (all Pacific time; Monday - Friday, except as noted)
Office: 6:30 a.m. to 4:00 p.m.
Sales: 5:30 a.m. to 4:30 p.m. (6:00 a.m. to noon Saturdays)
Customer Account Support: 6:30 a.m. to 4:30 p.m.
Technical Support: 5:30 a.m. to 4:30 p.m.
Product Content Support: 6:00 a.m. to 4:00 p.m.






