SocialCRM Auto Shop Marketing Software

Text Campaigns

Email Campaigns

Reviews

Social Media

Reporting

Postcards

Manager SE Insights

Marketing Text Campaigns

Drive sales with personalized text campaigns, pre-scheduled or instant, to share updates or promotions. We provide a modern, all-in-one texting solution that allows you to build on-the-fly marketing text messages to communicate directly with customers.

You can use personalized messages to promote exclusive deals and share important notifications. Everything can be managed with just a few clicks from your SocialCRM dashboard.

SocialCRM helps you manage the entire communication process, from getting prior consent from your customers to sending out communications. SocialCRM will contact your customers by email, encouraging them to become part of your subscriber list.

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Online Reviews

Boost your shop’s online reputation and Google ranking with trusted, verified customer reviews. Authentic reviews from your real customers give you a competitive edge in managing your reputation. By adding keywords to optimize performance, these reviews create search engine-friendly links that improve your search visibility, helping new customers find you.

Because customer transactions can be tracked by your shop management software, Mitchell 1 is your perfect partner to solicit reviews automatically and then verify that the customer’s transaction actually took place.

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Reporting

SocialCRM is tightly integrated with Manager SE, so you can quickly access detailed customer insights, including marketing touch points, invoices, reviews and vehicle ownership verification, helping you build stronger relationships with your customers.

The business reports provide valuable business intelligence to help you track performance and compare your results to past sales data, as well as local and national aftermarket benchmarks. With monthly or weekly reports, you’ll gain insight into how your business is performing.

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Postcards

SocialCRM provides traditional postcard services, including targeted promotions and service reminders, to complement email marketing and help you stay connected with customers.

Since maintaining up-to-date email addresses for all your customers can be challenging, combining email with postcard campaigns will ensure you reach a broader audience.

Large-format postcards with personalized messages and custom graphics help project a professional image for your shop. SocialCRM also leverages insights from your shop management database to send timely, personalized service reminders based on vehicle history – encouraging repeat visits.

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A DYNAMIC DUO

Shop Management Integration

SocialCRM seamlessly integrates with Manager™ SE, the #1 shop management software that streamlines workflows and provides full visibility into all shop activities to maximize efficiency and profitability. Access detailed business reports, an extensive range of parts e-catalogs, and powerful customer engagement and service writer tools — including the new Job View feature to produce clear, organized estimates and invoices.

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