KICKSTART YOUR MARKETING,
KEEP YOUR BAYS FULL
Build loyalty and keep your customers coming back with powerful digital campaigns, reputation management and customer engagement tools. With SocialCRM, it's easier than ever to build lasting customer relationships and drive growth, freeing up your time to focus on what matters most: running your shop. Click links below to see all the features offered.
Marketing Text Campaigns
Marketing Text Campaigns
Drive sales with personalized text campaigns, pre-scheduled or instant, to share updates or promotions. We provide a modern, all-in-one texting solution that allows you to build on-the-fly marketing text messages to communicate directly with customers.
You can use personalized messages to promote exclusive deals and share important notifications. Everything can be managed with just a few clicks from your SocialCRM dashboard.
SocialCRM helps you manage the entire communication process, from getting prior consent from your customers to sending out communications. SocialCRM will contact your customers by email, encouraging them to become part of your subscriber list.
Email Campaigns
Effortlessly showcase your shop’s professional service through email, one of the most personal and convenient ways to connect with customers. With Mitchell 1’s expertise in email deliverability, your email will be sure to reach your target audience without being labeled as SPAM.
We focus on the details, so you don’t have to. The best part is, you can easily automate your communications to keep customers coming back.
Online Reviews
Boost your shop’s online reputation and Google ranking with trusted, verified customer reviews. Authentic reviews from your real customers give you a competitive edge in managing your reputation. By adding keywords to optimize performance, these reviews create search engine-friendly links that improve your search visibility, helping new customers find you.
Because customer transactions can be tracked by your shop management software, Mitchell 1 is your perfect partner to solicit reviews automatically and then verify that the customer’s transaction actually took place.
Social Media
SocialCRM will provide you with a complete social media solution to make your shop more visible online. To intiate the process, your dedicated SocialCRM support agent will set up a Facebook business page, so you can tap into today’s essential word-of-mouth marketing channel.
SocialCRM will automatically post engaging content and valuable customer reviews to your Facebook page, keeping your shop top-of-mind in automotive digital marketing.
Reporting
SocialCRM is tightly integrated with Manager SE, so you can quickly access detailed customer insights, including marketing touch points, invoices, reviews and vehicle ownership verification, helping you build stronger relationships with your customers.
The business reports provide valuable business intelligence to help you track performance and compare your results to past sales data, as well as local and national aftermarket benchmarks. With monthly or weekly reports, you’ll gain insight into how your business is performing.
Postcards
SocialCRM provides traditional postcard services, including targeted promotions and service reminders, to complement email marketing and help you stay connected with customers.
Since maintaining up-to-date email addresses for all your customers can be challenging, combining email with postcard campaigns will ensure you reach a broader audience.
Large-format postcards with personalized messages and custom graphics help project a professional image for your shop. SocialCRM also leverages insights from your shop management database to send timely, personalized service reminders based on vehicle history – encouraging repeat visits.
Manager SE Insights
SocialCRM is tightly integrated with our Manager™ SE shop management system to maximize engagement and communications with customers. SocialCRM notifications appear in Manager SE, including customer reviews, emails and online appointment requests. The shop can instantly retrieve real-time information about their customers, including lifetime revenue by vehicle, and respond to their reviews directly from their shop management platform.
WE'VE GOT YOU COVERED:
3 SERVICE LEVELS TO CHOOSE FROM
SocialCRM

Boost customer retention with engagement services designed to help you manage, automate and track customer interactions seamlessly.
LocalSearch

Attract new customers in the digital space with a professional website and Google search optimization tools to rank higher in local searches.
Google Ads

Elevate your online marketing efforts with targeted Google Ads that connect you with customers actively searching for auto repair services.

PERSONALIZED
MARKETING SUPPORT
Our SocialCRM services include a dedicated marketing specialist who will guide you every step of the way. Whether you're launching a new website, developing an email or text campaign, or optimizing your digital strategies, our experts will ensure your campaigns will help drive more revenue for your shop.