• Skip to primary navigation
  • Skip to main content
  • Skip to footer

Mitchell1

Line
Line
Line
Find My Rep
My Shop Account
Contact Us
Find My Rep My Shop Account Login ▼ Contact Us Buy Now
  • ProDemand
  • TruckSeries
  • SocialCRM
  • OwnerAutoSite

Book Free Demo

  • Products
        • Repair Information

          PRODEMAND

          For Autos & Light Duty Trucks

          Diagnostic, estimating, OEM repair information and exclusive expert-based fixes delivered together.

          TRUCKSERIES

          For Class 4-8 Trucks

          All-in-one resource for repair information, trouble code procedures and labor estimating tools.

        • Shop Management

          MANAGER SE

          For Autos & Light Duty Trucks

          Business management tools to help you manage every aspect of your shop more efficiently and profitably.

          MANAGER SE TRUCK EDITION

          For Class 4-8 Trucks

          Shop management software designed for independent shops that service medium- to heavy-duty trucks.

        • Shop Marketing

          SOCIALCRM + LOCALSEARCH

          Digital Marketing

          SocialCRM: Retain customers with powerful digital marketing, customer engagement tools and targeted marketing promotions.

          LocalSearch: Attract new customers with a professional website and Google optimization tools to rank higher in search engines.

          GOOGLE ADS

          PAID SEARCH

          Attract new business with targeted Google Ads that reach customers actively searching for your services.

  • Support
        • Customer Support

          Customer Accounts

          SocialCRM Marketing Support

          Technical Support

          Product Content

        • Contact Information

          (888) 724-6742

          16067 Babcock St.
          San Diego, CA 92127

          dashicons-facebook-alt dashicons-instagram dashicons-linkedin dashicons-twitter dashicons-youtube

  • Resources
        • Product Training

          PRODEMAND

          For Autos & Light Duty Trucks

          Automotive repair, diagnostic and estimating information.

          TRUCKSERIES

          For Class 4-8 Trucks

          Repair information, trouble code procedures and labor estimating.

          MANAGER SE

          For Autos & Light Duty Trucks

          Business management tools that improve shop efficiency & profitability.

        • Library

          SOCIALCRM

          Marketing Resource Library

          Shop marketing templates and resources to promote your business.

          Toolkit

          Marketing Materials

            • Videos/Demos
            • Brochures

          Referrals

          Refer a friend to receive 1 month free towards your subscription.

          API Request

          Request a 3rd-party integration for ProDemand or TruckSeries.

  • News/Blogs
        • News/Blog

          PRESS RELEASES

          Stay current with our latest updates.

        • ShopConnection

          BLOGS & INSIGHT

          Explore the latest articles from Mitchell 1's subject-matter experts and guest bloggers, providing valuable insights and practical tips.

        • SureTrack

          REAL FIXES

          Dealing with a tricky issue? Access expert knowledge derived from over 1 billion professional repair records.

          COMMUNITY

          Connect with thousands of professional technicians who are experiencing the same issues as you are.

  • About Us
        • Our Story

          ABOUT MITCHELL 1

          OUR HISTORY

          For more than a century, we've remained true to our mission: to be a trusted partner to our shop customers.

        • Testimonials

          HEAR FROM OUR CUSTOMERS

          Hear firsthand how our solutions have helped customers improve shop efficiency and profitability.

        • Careers

          JOIN OUR TEAM

          Join Mitchell 1 and become part of a team dedicated to providing shops with tools they need to succeed.

Testimonials

OUR CUSTOMERS LOVE US!

  • Reset

Ever since we have been using the SureCritic™ automatic response, it has saved time (money) in responding to customers. I can easily access the automated reviews from the convenience of ...

testi-avatar
Cory La Bouve
Owner
Read Full Testimonial

Mitchell 1 SocialCRM’s new AI response to reviews is absolutely incredible. I would normally spend a few minutes responding to each review in a personal way that delivered a special ...

testi-avatar
Keith Benline
Owner
Read Full Testimonial

I try to respond to all of my reviews, but, it does take time. Mitchell 1’s new automated response feature definitely saves me time! And, it's really easy to use. ...

testi-avatar
Reggie McNeal
Owner
Read Full Testimonial

We started with hand-written invoices. Now we’re using the Truck Edition shop management system which is perfect because it’s now integrated with our big trucks. The reporting system is also ...

testi-avatar
Schuman
Shop Manager
Read Full Testimonial

The Shop Management Workshop was great! The whole Mitchell 1 team is amazing. The workshop and amenities were outstanding. Thank you.

testi-avatar
Marc Mullin
Instructor/Shop Manager
Read Full Testimonial

The Google Ads service from SocialCRM is working very well for our smog business. When people type in ‘smog’ near me, we’re coming up, and we’ve seen a significant increase ...

testi-avatar
Donna Grady
Redhawk Auto Service
Read Full Testimonial

I’m new to social media marketing, so I really appreciate having a support agent dedicated to helping me stay on top of my social media presence. The email Target Market ...

testi-avatar
Ian Howse
Service Manager
Read Full Testimonial

I signed for SocialCRM up one month ago and already overwhelmed with results. I look forward to years ahead.

testi-avatar
Steve O’Brien
President
Read Full Testimonial

I used to have to create my own emails. It took so much of my time finding the right pictures, cropping them to fit, and then trying to put everything ...

testi-avatar
Jackie Steele
Vice President
Read Full Testimonial

Since we implemented the SocialCRM service, we’ve gotten more than 140 positive reviews in less than a year! We love the SureCritic review system and seeing all the nice things ...

testi-avatar
Pilar Walton
Office Manager
Read Full Testimonial

With TruckSeries I like being able to type in the VIN number and easily scroll through the options it gives me. If I want to look at specific parts of ...

testi-avatar
Quince Graveen
Diesel Mechanic
Read Full Testimonial

Everything was great – will be sending other employees to the Shop Management Workshop.

testi-avatar
Cathy Kulp
Owner
Read Full Testimonial

The best thing about the Manager SE System is how easy it is to use it definitely helps me run my business more efficiently.

testi-avatar
David Barrera
Owner
Read Full Testimonial

I loved that the teachers were actually programmers involved in developing the software so they knew the program intimately, yet they still had the business experience to know how to ...

testi-avatar
Daina Kringlen
Owner/Office Manager
Read Full Testimonial

A lot of very useful information that will increase efficiency and profits.

testi-avatar
Rob Burris
Shop Manager
Read Full Testimonial
Mitchel l: Site Footer Logo

(888) 724-6742

16067 Babcock St.
San Diego, CA 92127

  • Products
  • Support
  • Resources
  • News/Blogs
  • About Us

OEM Permissions | Legal Notices | Privacy Policy | Labor Times | Ordering Terms & Conditions
Cookies and Similar Technology | Sitemap

©2025 Mitchell Repair Information Company, LLC. All Rights Reserved.

Mitchell1® is a registered trademark used herein under license.

dashicons-facebook-alt dashicons-instagram dashicons-linkedin dashicons-twitter dashicons-youtube

Total Shop Solutions - Page
Thank you

Thank you for notifying us of suspected unauthorized use and/or access to Mitchell 1 products. Your information will remain confidential. A representative from Mitchell 1 may contact you to gather additional details about the reported piracy activity. Should you have any questions, or wish to add additional information, please email antipiracyteam@mitchell1.com.

Thank you

Check Mark

Your upgrade request for Accounting Link has been received. A Customer Service agent will contact you shortly.

Thank you

Check Mark

Thank you for contacting Mitchell 1 to discuss data integration opportunities. Clients who meet the requirements will be contacted to discuss a potential opportunity.

Thank you

Check Mark

We’ve received your request for a call back. A Customer Service Agent will contact you within 1 business day.

Thank you

Check Mark

We’ve received your request for assistance with your Mitchell 1 account. A Customer Service Agent will contact you within 1 business day.

Thank you

Thank you for your interest in SocialCRM.

Your request has been submitted.

You will receive a copy of the information you submitted at the email address provided.

If you have an issue that requires immediate assistance, call us at 1-888-724-6742.

Thank you

We have received the information for your business website from SocialCRM LocalSearch.

Your SocialCRM support agent will contact you within 5 business days to take the next step in creating your new website.

If you have any questions, please call 888-724-6742 – Option 5.

Thank you for being a SocialCRM customer!

Thank you

Check Mark

Thank you for your interest in Mitchell 1 products. A Customer Service Agent will contact you within 1 business day.

Thank you

Your request has been sent.

A Product Content Support agent will respond normally within one business day or sooner.

If you have an issue that cannot be addressed by email or requires immediate assistance, please call our Product Support department at .888.724.6742 and select option 4.

Thank you for choosing Mitchell 1

Thank you

Check Mark

Your response has been received. If you have any further questions or require additional assistance, please contact Customer Care by calling 888.724.6742.

Thank you

Thank you for your interest in Mitchell 1’s SocialCRM solution.

A product specialist will contact you within 1 business day to show you the features and benefits of our shop marketing solution.

In the meantime, check out our ShopConnection Blogs for great time-saving tips and tricks!

Thank you

Thank you for submitting your feedback to the Software Development Team. All submitted feedback is reviewed. If our software development team has any questions, we may contact
you to get additional information.

Thank you

Check Mark

Please allow 30 business days for your request to be processed.

Thank you

Check Mark

Your Target Market Request form has been sent. Your SocialCRM support agent will contact you to discuss any specifics, if needed.

Thank you

Check Mark

We’ve received your request for technical support. A Technical Support Specialist will contact you within 1 business day.

Thank you

Check Mark

A Product Trainer will contact you within two business days to schedule a one-on-one training session.

Thank you!

Check Mark

Your details have been successfully submitted!

Light Duty Automotive – Website UI Integration – ProDemand Estimator

ProDemand Light Duty Automotive has the following mechanisms for application-level integration with our repair content: (Labor, Parts, Fluids, and Maintenance) Your users can launch the ProDemand Light Duty UI sub-sections, assuming they already have an active subscription.

  • The ‘Website UI Integration’ is a self-contained sub-section of the ProDemand interface designed to provide access to specific subsets of repair content, such as the ‘Parts/Labor’ guide. This includes tabs for Labor, Parts, Maintenance, and Fluids, each containing information like cost, labor hours, and part numbers.
  • With this feature, users can select a collection of parts and labor items from the ProDemand interface, which are then returned to the calling program.
  • This mechanism allows users to pass specific vehicle identifiers, such as the VIN, ACES ID, or YMMSE qualifiers, to the ProDemand interface.
  • Using this mechanism, an invoking application can display the UI intent, enable the user to view and select content, and transfer content back to the invoking application
  • TAPE (transfer application public extension) is a workflow that gets you a token, which you then present to the Secure Intents website to consume the intents.
  • Intents do not display the full ProDemand interface; a screenshot of the “Parts & Labor” intent is shown below:

Integration lightduty
Integration lightduty

Light Duty – Automotive Website Launcher – ProDemand Complete

Direct Access—Pass-Through (transfer ticket) streamlines access straight into ProDemand. Depending on the configuration, this workflow uses the user/password credentials or an account number. Your users can launch into ProDemand, assuming they already have an active subscription.

  • This allows an invoking application to pass the searchTerm value, VIN, ACES ID, or YMMES vehicle identity and launch the full ProDemand application
  • Allows the end-user to interact with it directly
  • It does not allow any information to be transferred from ProDemand back to the invoking application

api Website Launcher

Medium & Heavy-Duty Truck – Website UI Integration – ProDemand Truck Labor

ProDemand Medium and Heavy-Duty Truck Class 4-8 has the following mechanisms for application-level integration with our repair content: (Labor)

Your users can launch the ProDemand Medium & Heavy-Duty Truck UI sub-sections, assuming they already have an active subscription.

  • The ‘Website UI Integration’ is a self-contained subsection of the ProDemand Truck interface designed to provide access to specific subsets content, such as the ‘Labor’ guide, which contains information on labor hours
  • With this feature, users can select a collection of labor items from the ProDemand Truck interface, which are then returned to the calling program.
  • This mechanism allows users to pass specific vehicle identifiers, such as the VIN and YMM qualifiers, to the ProDemand Truck interface.
  • Using this mechanism, an invoking application can display the UI intent, enable the user to view and select content, and transfer content back to the invoking application
  • TAPE (transfer application public extension) is a workflow that gets you a token, which you then present to the Secure Intents website to consume the intents.
  • Intents, such as the ‘Labor’ intent, are designed for simplicity. They do not display the full ProDemand Truck interface, as shown in the screenshot below:

api Website Integration

api Website Integration

Medium and Heavy-Duty Truck – Class 4-8 Website Launcher – ProDemand Truck Series

Direct Access—Pass-Through (transfer ticket) streamlines access straight into ProDemand Truck. Depending on the configuration, this workflow uses the user/password credentials or an account number. Your users can launch into ProDemand Truck, assuming they already have an active subscription.

  • This allows an invoking application to pass the searchTerm value, VIN, and YMM vehicle identity and launch the full ProDemand Truck application
  • Trouble Code Search Option
  • Allows the end-user to interact with it directly
  • It does not allow any information to be transferred from ProDemand back to the invoking application

api Website Launcher

How to find your account number

Ready to drive more customers to your shop?Book a quick, no obligation demo to get started

Ready to transform your operations?Book a quick, no obligation demo to get started

Ready to speed Class 4-8 truck repairs?Book a quick, no obligation demo to get started

Ready to grow your auto repair business?Book a quick, no obligation demo to get started

Ready to accelerate auto repairs?Book a quick, no obligation demo to get started