G2K Manager SE

Get2Know more about Manager™ SE with product documents, video demonstrations and live training, or request assistance from our professional support teams.
- Self Help
- User’s Guide
Training Videos

The Manager SE team has created short, focused videos to help you quickly learn the key features.
- Create A User [Profile]
  
  User profiles store screen preferences and other program settings for each profile created.
- Mileage Correction
  
  How to make mileage corrections on previous invoices, including the control of the Enforce Mileage In feature.
- Add Part to Inventory
  
  Adding a new part record to the Inventory list, setting the selling price and stocking levels.
- Parts Ordering
  
  Overview of ordering parts for inventory and daily needs. Committed and Confirmed status explained, electronic parts ordering discussed.
- Vendor Setup [Linked]
  
  Advanced Vendor Setup where a catalog link is configured for a parts catalog button to transmit shop credentials to the parts supplier and return...
- Scheduler Options
  
  Setup of business hours, holidays and hours displayed, drop off time for using the Scheduler.
- Technician Setup
  
  Overview of employee setup for technicians, service writers and their availability for scheduling
Support Contacts

The Client Services teams are ready to serve and support our customers. To reach the correct team for assistance, select one of the options below: Support Hours
- Customer Account Support
  For assistance with your Mitchell 1 account.
- Technical Support
  If your software is not working properly or you need installation or data update assistance.
- Product Content Support
  For help locating repair or estimating information in ProDemand or TruckSeries.
- SocialCRM Support
  Find contact information for the support agent assigned to your shop.

Get2Know – Manager SE

Self Help

User’s Guide

Training Videos

Support Contacts

Product Supports