Mitchell 1’s SocialCRM™ Offers New Business Contact Syndication Feature

Mitchell 1 announces it has added a new Business Contact Syndication feature to its SocialCRM digital marketing services. This new feature ensures that an auto repair shop’s name, address and phone number (NAP) are correct and consistent across the Internet and then distributes or “syndicates” the information out to hundreds of search engines, local directories, mobile applications and social media sites.

“A robust business listing can make a world of difference in the likelihood that an auto repair business will be found on the Internet, but shops often don’t have time or the ability to research and correct their contact information across the Web,” said Brian Warfield, senior product manager for the Mitchell 1 SocialCRM product line. “That’s where the business contact syndication feature can help. Our SocialCRM support agents take care of everything so shops can focus on what they do best, providing great repair and service to their customers.”

In addition to distributing contact information, the SocialCRM syndication service then continues to monitor and verify the information monthly on hundreds of search engines, local directories, mobile applications and social media sites. The service adds value by enhancing the business listing with logos, website links, shop hours and other information for maximum visibility and “findability” by search engines.

“The primary benefit of having a consistent business listing across the well-known social media channels is a dramatic improvement in Internet visibility,” said Warfield. “According to search engine experts, the opposite is also true; having an inconsistent presence from site-to-site is one of the biggest ‘red flags’ when it comes time for the search engine to decide if the business is worthy of being presented on the search engine results page.”

SocialCRM integrates seamlessly with Mitchell 1’s ManagerSE™ and many other shop management systems to provide a comprehensive digital marketing solution based on customer-specific vehicle history. For more information about Mitchell 1’s SocialCRM program, visit or call 888-724-6742 ext. 6105.

About the Author

Jill Schafer

Jill Schafer is the Marketing Communication Manager at Mitchell 1 and has over 20 years of marketing experience with high-technology organizations, including over 10 years in the automotive information industry.