Shop Connection Blog

Introducing the first “Mitchell Man” – Ron Sager Sr., who was Glenn Mitchell's first full-time sales rep in the 1950s and established the first sales team selling Mitchell Manuals. Over the years, they built a solid business and enduring customer relationships, contributing to the success of countless repair shops nationwide.

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This 2006 GMC Sierra 1500 rolled into the shop with a check engine light, giving the same trouble code from a year prior. SureTrack's community of expert techs, helped a fellow member solve the tricky diagnosis involving the previous parts used to perform the fix a year ago. See the fix ➤
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This 2015 Honda CR-V EX was towed to the shop, unable to drive, with around 115,000 miles. SureTrack's community of expert techs, helped a fellow member solve the tricky diagnosis involving the trouble code, C1871 that was found to be due to the transmission slipping. See the fix ➤
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Learn to leverage your shop's customer reviews the right way! It's a common misconception that Google reviews are the only way to improve your shop's ranking on the Google search engine, but that will only get you so far. Keep reading to learn the key ingredients to launch online success for your auto repair shop business.
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Remember Ben hart?! We had the pleasure of attending the Grand Opening for his NEW shop location of TBH Complete Auto Care! Here in San Diego, CA on Aero Drive. Read his road to success and discover how to ensure your shop's success...

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This 2011 Chevrolet Silverado rolled into the shop after undergoing an engine swap. SureTrack's community of expert techs, helped a fellow member solve the tricky diagnosis involving a faulty filter & a pump with improper pressure. See the fix ➤

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Managing digital marketing can be a challenge for any busy shop owner and manager. But with NEW enhanced LocalSearch features to our digital shop marketing services, SocialCRM, connecting with customers has never been easier! Read on to learn how these features can help you create instant, customized responses to customers.
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