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Shop Connection Blog

2017 Alfa Romeo Giulietta 2.0l Diesel
SureTrack Real Fix: 2017 Alfa Romeo Giulietta 2.0l Diesel
July 10, 2025
Check engine light on in a 2017 Alfa Romeo Giulietta? A faulty engine oil pressure sensor triggered code P1541. Diagnostics confirmed proper oil pressure but incorrect sensor readings. Replacing the sensor resolved the issue—live data returned to normal, and the warning light stayed off after a successful road test.
Read More
Truck competition winner Brandon Kirtley standing outside
Mitchell 1 Congratulates Service Information Station Winner at the 2025 Arkansas Technician Championship
July 8, 2025
Mitchell 1 was honored to support the Service Information Skills station at the Arkansas Technician Championship, held Friday, June 26, at the Embassy Suites Convention Center in Rogers, Arkansas. It’s always a highlight for our team to take part in these competitions and see firsthand the incredible talent and dedication of the technicians who keep our industry moving.
Read More
2015 Nissan Micra
SureTrack Real Fix: 2015 Nissan Micra 1.2L Petrol
July 3, 2025
ABS light on in a 2015 Nissan Micra? A faulty brake light switch was the culprit. Diagnostics confirmed intermittent continuity despite intact wiring and fuses. Replacing the switch resolved the issue—no more warning lights, and the system now functions flawlessly. A simple fix for a potentially confusing warning.
Read More
Social media post graphic with automotive service image
ADAS in the Auto Repair Shop: What You Need to Know Now
June 26, 2025
ADAS features like lane keeping and emergency braking rely on sensors easily disrupted during common repairs. Even minor misalignments can cause major issues. Auto shops must recalibrate ADAS components after work like alignments or windshield replacements to ensure safety. Staying informed and using tools like ProDemand is essential.
Read More
2006 Ford Explorer Real Fix diagnostic blog image
SureTrack Real Fix: 2006 Ford Explorer 4.0L Eng VIN E Eng CD 99E
June 20, 2025
A 2006 Ford Explorer repeatedly set codes P0161, P0403, P0443, P0645, and P0713—even after two transmission replacements and thorough sensor checks. The root cause was poor pin fitment or contamination near the EGR valve and PCM connector. Wiggling the harness while monitoring PIDs confirmed the intermittent connection issue.
Read More
Password reset confirmation screen
Trouble Logging In? Reset Your Password in Minutes
May 23, 2025
Do you have about a million passwords floating around in your head? If you’ve forgotten your password -- or need to reset your password -- to access ProDemand or TruckSeries repair information software, it’s quick and easy! Just follow these steps...
Read More
Mitchell 1 blog excerpt graphic
SureTrack Real Fix: 2015 Ford Transit – Crank No Start
May 12, 2025
2015 Ford Transit-250 with a 3.7L engine had a short crank issue despite starter replacement. No crank signal was detected. After verifying wiring and replacing the crank sensor, the issue persisted. Cleaning spark plugs and using wide-open throttle during cranking restored engine start and resolved the problem.
Read More
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Medium and Heavy-Duty Truck – Class 4-8 Website Launcher – ProDemand Truck Series

Direct Access—Pass-Through (transfer ticket) streamlines access straight into ProDemand Truck. Depending on the configuration, this workflow uses the user/password credentials or an account number. Your users can launch into ProDemand Truck, assuming they already have an active subscription.

  • This allows an invoking application to pass the searchTerm value, VIN, and YMM vehicle identity and launch the full ProDemand Truck application
  • Trouble Code Search Option
  • Allows the end-user to interact with it directly
  • It does not allow any information to be transferred from ProDemand back to the invoking application

api Website Launcher

Medium & Heavy-Duty Truck – Website UI Integration – ProDemand Truck Labor

ProDemand Medium and Heavy-Duty Truck Class 4-8 has the following mechanisms for application-level integration with our repair content: (Labor)

Your users can launch the ProDemand Medium & Heavy-Duty Truck UI sub-sections, assuming they already have an active subscription.

  • The ‘Website UI Integration’ is a self-contained subsection of the ProDemand Truck interface designed to provide access to specific subsets content, such as the ‘Labor’ guide, which contains information on labor hours
  • With this feature, users can select a collection of labor items from the ProDemand Truck interface, which are then returned to the calling program.
  • This mechanism allows users to pass specific vehicle identifiers, such as the VIN and YMM qualifiers, to the ProDemand Truck interface.
  • Using this mechanism, an invoking application can display the UI intent, enable the user to view and select content, and transfer content back to the invoking application
  • TAPE (transfer application public extension) is a workflow that gets you a token, which you then present to the Secure Intents website to consume the intents.
  • Intents, such as the ‘Labor’ intent, are designed for simplicity. They do not display the full ProDemand Truck interface, as shown in the screenshot below:

api Website Integration

api Website Integration

Light Duty – Automotive Website Launcher – ProDemand Complete

Direct Access—Pass-Through (transfer ticket) streamlines access straight into ProDemand. Depending on the configuration, this workflow uses the user/password credentials or an account number. Your users can launch into ProDemand, assuming they already have an active subscription.

  • This allows an invoking application to pass the searchTerm value, VIN, ACES ID, or YMMES vehicle identity and launch the full ProDemand application
  • Allows the end-user to interact with it directly
  • It does not allow any information to be transferred from ProDemand back to the invoking application

api Website Launcher

Light Duty Automotive – Website UI Integration – ProDemand Estimator

ProDemand Light Duty Automotive has the following mechanisms for application-level integration with our repair content: (Labor, Parts, Fluids, and Maintenance) Your users can launch the ProDemand Light Duty UI sub-sections, assuming they already have an active subscription.

  • The ‘Website UI Integration’ is a self-contained sub-section of the ProDemand interface designed to provide access to specific subsets of repair content, such as the ‘Parts/Labor’ guide. This includes tabs for Labor, Parts, Maintenance, and Fluids, each containing information like cost, labor hours, and part numbers.
  • With this feature, users can select a collection of parts and labor items from the ProDemand interface, which are then returned to the calling program.
  • This mechanism allows users to pass specific vehicle identifiers, such as the VIN, ACES ID, or YMMSE qualifiers, to the ProDemand interface.
  • Using this mechanism, an invoking application can display the UI intent, enable the user to view and select content, and transfer content back to the invoking application
  • TAPE (transfer application public extension) is a workflow that gets you a token, which you then present to the Secure Intents website to consume the intents.
  • Intents do not display the full ProDemand interface; a screenshot of the “Parts & Labor” intent is shown below:

Integration lightduty
Integration lightduty

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