• SureTrack Community Fix: Uncool Caliber

    Mitchell 1 SureTrack Real Fix LogoOnce again summer is coming and driver’s want their air conditioning working, and they’re bringing them in for repair. SureTrack community member BradysHayden had a Dodge Caliber in the shop where the air conditioner wouldn’t come on. They posed the question to the community, and with the help of fellow community member Richard_C and others, they were able to resolve the issue quickly.

  • Featured TSB: Corvette Power Down

    Mitchell 1 provides TPMS information to Auto Service Professional, an online edition of Auto Service Professional magazine, which fulfills a critical role in the automotive aftermarket by providing technical information to independent repair facilities and new car dealer service departments. We’re sharing this content in our blog, with a link to the Auto Service Professional website where you can read the article in full. Enjoy!

  • SureTrack Community Fix: Hummer Time

    Mitchell 1 SureTrack Real Fix LogoTiming is everything, in life and engine operation. SureTrack community member Jeffytune had a low mileage 2006 Hummer H3 in the shop that they had to rebuild the cylinder head but then was setting a code for timing after reassembly. They posed the question to the community, and with the help of fellow community member CampsallsAuto and others, they were able to resolve the issue quickly.

  • Avoid the Pitfalls of Automatic Transmission Fluid Levels

    Checking the fluid level in a manual transmission is typically a fairly straightforward process: remove the fill plug, stick your finger in and see how near the fluid level is to the bottom of the fill hole. But what about those times when its not so “straight forward”? Well fear not as Mitchell 1’s TruckSeries is there to help keep your fleet of trucks on the road! Learn how here.

  • SureTrack Community Fix: Cabriolet Shimmy

    Mitchell 1 SureTrack Real Fix LogoOlder convertible vehicles can be prone to vibrations but when you also have brake pulsing, it may not just be the flexible body causing the issue. SureTrack community member wilhiteauto had an older Audi Cabriolet in the shop that had brake pulsation and a shimmy at highway speeds. The replaced all the brakes but still had the issue. They posed the question to the community, and with the help of fellow community member DAG1365 and others, they were able to resolve the issue quickly.

  • 3 Key Steps and Automotive Customer Service Tips to Building Profitable Customer Relationships

    Just because a customer visits your shop more than once doesn’t necessarily mean they’re truly “loyal.” Tough words for any shop owner to hear indeed.  In general marketing terms, most customers are “Predisposed Customers,” meaning they are predisposed to return based on the outcome of a previous visit. Learn how with the help of Mitchell 1’s award winning Social CRM auto repair marketing software can help keep your customers as loyal as can be with 3 key steps!

  • Featured TPMS Tip: 2006-2016 Toyota Tacoma

    Tire Pressure in Cold weather specificationsMitchell 1 provides TPMS information to Modern Tire Dealer, an award-winning publication that writes editorial content geared to independent tire dealers. We’re sharing this content in our blog, with a link to the Modern Tire Dealer website where you can read the article in full. The TPMS information in this article may also be accessed in the reset procedures tab in our ProDemand® auto repair information software, along with other important reset procedure data for the selected vehicle.