Communicating with customers has never been easier – or more complex at the same time. But with new technologies, your shop can communicate clearly, more efficiently and well within the legal parameters. Our own Marcus Mackell, product marketing manager for SocialCRM recently spoke with MotorAge and dove into the way’s customer communication tactics have changed, and how communication will look in the future; including some guidelines and best practices for shops to follow and look for.
How to Maximize Your Review Marketing Opportunity
Do you know how most consumers go about finding a new automotive repair shop? The latest SureCritic survey asks consumers about the influence of consumer reviews on that process. What if we told you 90% of consumers rely on consumer reviews when deciding where to service their vehicle – would that matter to your business success? You better believe it! This three-part blog post will explore what your online review reputation may be saying to your potential customers and how to take control of the message.
Responding to Reviews — Why it Matters
Do you know how most consumers go about finding a new automotive repair shop? The latest SureCritic survey asks consumers about the influence of consumer reviews on that process. What if we told you 90% of consumers rely on consumer reviews when deciding where to service their vehicle – would that matter to your business success? You better believe it! This three-part blog post will explore what your online review reputation may be saying to your potential customers and how to take control of the message.
5 Ways to Make the Most of Your SocialCRM Dashboard
Marketing and promoting your auto repair shop can be quite a daunting task at first glance, but even small and manageable steps can make a large positive impact on your shop’s business. Here are 5 easy tips that can help you take your shop’s marketing efforts from 1st gear to 5th in record time!
What Are Verified Reviews and Why Are They Better?
Do you know how most consumers go about finding a new automotive repair shop? The latest SureCritic survey asks consumers about the influence of consumer reviews on that process. What if we told you 90% of consumers rely on consumer reviews when deciding where to service their vehicle – would that matter to your business success? You better believe it! This three-part blog post will explore what your online review reputation may be saying to your potential customers and how to take control of the message.
5 Ways Auto Shop Marketing Has Become More Important Than Ever – Part 5
Unfortunately not every auto repair shop has the benefit of services like SocialCRM auto repair marketing available in-house. But our team has identified five ways marketing can help your shop enhance customer engagement and bring in more business and we’re going to share them with you in this five-part blog series…here is part 5!
5 Ways Auto Shop Marketing Has Become More Important Than Ever – Part 4
Unfortunately not every auto repair shop has the benefit of services like SocialCRM auto repair marketing available in-house. But our team has identified five ways marketing can help your shop enhance customer engagement and bring in more business and we’re going to share them with you in this five-part blog series…here is part 4!
5 Ways Auto Shop Marketing Has Become More Important Than Ever – Part 3
Unfortunately not every auto repair shop has the benefit of services like SocialCRM auto repair marketing available in-house. But our team has identified five ways marketing can help your shop enhance customer engagement and bring in more business and we’re going to share them with you in this five-part blog series…here is part 3!
How E-mail and Text Marketing Can Increase Your Auto Shop’s Profits
There are many factors that impact being a profitable automotive shop, such as; providing great service, having the correct tools, and the right staff and always analyzing your competition just to name a few. But, one of the most impactful and possibly best ways to build a profitable business is to simply focus on your customer’s needs and your shop’s communication strategies. Learn how Mitchell 1’s SocialCRM auto repair marketing can help in this blog.
5 Ways Auto Shop Marketing Has Become More Important Than Ever – Part 2
Unfortunately not every auto repair shop has the benefit of services like SocialCRM auto repair marketing available in-house. But our team has identified five ways marketing can help your shop enhance customer engagement and bring in more business and we’re going to share them with you in this five-part blog series…here is part 2!
