• SureTrack Community Fix: Ready For Your Screen Test

    Mitchell 1 SureTrack Real Fix LogoVehicles today come with more and more screens and when a blank one is staring you in the face, you may not no where to start testing. SureTrack community member grizz81 had a GMC Terrain SUV in the shop where the radio and touch screen weren’t working. They posed the question to the community, and with the help of fellow community member Dmckemie12 and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Bad Mix

    Mitchell 1 SureTrack Real Fix LogoHaving a new trouble code after you do repairs, and there are no symptoms, can be frustrating? SureTrack community member germanautorepairM had a BMW 335i in the shop that they repaired a misfire situation but now have a code 29E0 (P0171). They posed the question to the community, and with the help of fellow community member BMWTECH and others, they were able to resolve the issue quickly.

  • Tips for Hydraulic Brake Maintenance

    The winter months bring some challenging conditions for commercial trucks. Snow, rain and mud seem to get into everything, particularly the brakes. All that wet muck tends to find its way into the wheel brake assemblies, adding a nice layer of grinding material and creating less-than-ideal operating conditions. But honestly, brakes have challenges all year round. See how Mitchell 1’s TruckSeries can help you maintain your commercial fleet’s brakes and keep your trucks running all year!

  • Rubber on the Road

    Driving down the road at some point all of us have noticed the large and small chunks of tire rubber on the country’s highway’s and byway’s. Most technicians know these road hazards can be attributed to Big-Rig trailer tires that have failed and separated; most like due to low tire pressure or improper re-treading. These faulty repairs can cause accidents due to swerving, and hundreds of thousands of dollars worldwide in property damage to vehicles and infrastructure.

  • Featured TPMS Tip: 2011-2016 Ford Expedition, Lincoln Navigator

    Tire Pressure in Cold weather specificationsMitchell 1 provides TPMS information to Modern Tire Dealer, an award-winning publication that writes editorial content geared to independent tire dealers. We’re sharing this content in our blog, with a link to the Modern Tire Dealer website where you can read the article in full. The TPMS information in this article may also be accessed in the reset procedures tab in our ProDemand® auto repair information software, along with other important reset procedure data for the selected vehicle

  • SureTrack Community Fix: Wet Connector

    Mitchell 1 SureTrack Real Fix LogoEvery technician knows that water in the PCM is not a good thing. So you replace it and you still have issues, what do you do? SureTrack community member juniur had a Chevrolet Aveo that had water in the PCM and a code P2138. They posed the question to the community, and with the help of fellow community member DAG1365 and others, they were able to resolve the issue quickly.

  • How to Be a Text Marketing Super Hero

    Marketing Tips from Mitchell 1 SocialCRMThe quote “With great power come great responsibility” has been attributed to everyone from Winston Churchill to Spiderman, and this relationship of power-to-responsibility is certainly true for Texting Marketing Campaigns. The “great power” of text marketing campaigns is made obvious when your customer grants you permission to contact them in the most direct and personal way possible.  And the “great responsibility” starts with the FCC’s requirement to get prior consent before sending automated promotional texts.

    The good news is that Mitchell1 is here to help with some tips on text marketing best practices that will have you texting marketing like a super hero.

  • SureTrack Community Fix: A Jarring Situation

    Mitchell 1 SureTrack Real Fix LogoAll modern vehicles will drain a battery when sitting but when it happens in a short time, it’s time to investigate. SureTrack community member after6tuning had a Kia Soul that had a parasitic draw issue and they found some charging issues which they corrected but didn’t eliminate the draw. They posed the question to the community, and with the help of fellow community member todawg and others, they were able to resolve the issue quickly.

  • Don’t Overlook Those Vital Incidentals

    It’s no surprise that there are many variations when it comes to truck maintenance schedules. The operating conditions for the individual vehicles or the fleet vehicles in general, help to determine what systems need to be serviced and when. In addition, the truck service information source will point out specific components that need to be checked, lubricated, cleaned, or replaced during those services. See how Mitchell 1’s TruckSeries can help you stay on top of those vital maintenances.

  • Best of the Blogs – 2020 Truck Repair Information “Did You Knows”

    Our truck repair experts at Mitchell 1 — were very busy last year. In addition to working hard on improving the medium- to heavy-duty truck repair software and getting repair information documented in a timely manner, they also shared their knowledge here in the ShopConnection blog.. Here we collected a few of the pearls of wisdom that our experts have written this past year— all of which we hope you find help you get to your fix faster!