• What’s in a Word? The Importance of Context When Communicating in a Shop

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    Technicians sometimes form their own unique “languages” to communicate with each other and get the work done efficiently. Yet, the technical language that technicians and manufactures use to communicate often brings confusion through different words being used to describe the same thing. Learn how Mitchell 1’s TruckSeries can help you “translate” and simplify the language needed to quickly and efficiently repair your fleet of trucks here.

  • Selecting the Correct Fluid

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    It is absolutely imperative to use the correct fluid whenever servicing a truck. Adding the wrong type of anti-freeze, oil or transmission fluid can cause severe damage to a component or system. Luckily, TruckSeries truck repair information provides oil, fluid and lubricant charts for most vehicles to make sure your shop avoids the repercussions of using the wrong fluid(s).

  • Mitchell 1 Updates ProDemand with 2021 Data  

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    ProDemand Feature UpdateMitchell 1 has completed the first phase of planned content updates for its ProDemand auto repair information. Maintenance and fluids information for model year 2021 vehicles from the major domestic and Asian vehicles are now available in the software. Mitchell 1 prioritizes the maintenance and fluids information as that is the information  technicians will need immediately to properly maintain vehicles.

  • Featured TPMS Tip: Ford/Lincoln MKT – 2011-2019

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    Tire Pressure in Cold weather specificationsMitchell 1 provides TPMS information to Modern Tire Dealer, an award-winning publication that writes editorial content geared to independent tire dealers. We’re sharing this content in our blog, with a link to the Modern Tire Dealer website where you can read the article in full. The TPMS information in this article may also be accessed in the reset procedures tab in our ProDemand® auto repair information software, along with other important reset procedure data for the selected vehicle.

  • SureTrack Real Fix: Hi-Ho Silverado

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    Mitchell 1 SureTrack Real Fix LogoWhen you ride a horse, your “throttle control” is pretty simple either using the reins or your heels. Throttle control on vehicles used to be simple as well, a cable or linkage attached to the foot pedal on one end and the carburetor or throttle body on the other. But now we have throttle controls that are electronic and not physically connected to the engine. This can make it more complicated to diagnose a throttle control issue. Follow this Real Fix to see how a code P1516 on a Chevrolet Silverado was diagnosed and the problem corrected.

  • Keep Your Cool This Summer: Tips for maintaining the complete cooling system

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    As summer warms up, the increased temperatures place greater demands on truck cooling systems. Cooling systems, along with other powertrain systems, continue to grow more complex. While powertrain systems are amazingly robust, the increased complexity means it is more critical than ever to properly maintain these systems to avoid breakdowns and the accompanying downtime and expense. Here are some tips on how Mitchell 1 TruckSeries can help you keep cool this summer.

  • Online Review Responses:  What Should I Say?

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    When your shop receives a positive or even negative comment you might be anxious at first. “What should I say?”  There are only so many ways you can say ‘Thank You’ or ‘Sorry you feel that way’. Do I say the same thing every time?  Can I just copy/paste a message?  How long should my responses be if I do respond?  Fear not, as Mitchell 1 and the SocialCRM is here to help you with a detailed explanation on strategies you can use when you come across those reviews here.

  • SureTrack Community Fix: Windows on the Frontier

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    Mitchell 1 SureTrack Real Fix LogoElectrical issues be a challenge at times, even on a relatively simple system. When you introduce control modules into the mix it can get even more complicated. SureTrack community member tchrono had a Nissan Frontier pickup in the shop with power windows that didn’t work. After testing on their own they were stumped. They posed the question to the community, and with the help of fellow community member DAG1365 and others, they were able to resolve the issue quickly.

  • Featured TSB: Oil-Sucking Ford Flex

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    Mitchell 1 provides TSB information to Auto Service Professional, an online edition of Auto Service Professional magazine, which fulfills a critical role in the automotive aftermarket by providing technical information to independent repair facilities and new car dealer service departments. We’re sharing this content in our blog, with a link to the Auto Service Professional website where you can read the article in full. Enjoy!

  • SureTrack Real Fix: Erratic Throttle

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    Mitchell 1 SureTrack Real Fix LogoIn the “good ole days”, the gas pedal was physically connected to the carburetor or throttle body. Now most vehicles connect the throttle pedal through the wiring and throttle control issues can require a lot of testing. Follow this Real Fix to see how codes P2110 and P2118 on a 2016 Jeep Patriot were diagnosed to find the components causing the issue.