• Best of the Blogs – 2020 ProDemand Tips & Tricks

    If you’re a ProDemand automotive repair software user, you’ve more than likely noticed there have been some pretty exciting changes made to the program that are helping to speed up your search for auto repair information. Learning new features of a program can always be difficult. Even knowing the full functionality of a program can sometimes elude many long-time users. To help you get to know ProDemand better, we have offered some tips and shortcuts to get you to your fix faster. Check out this round up of 2020 blogs featuring some of the best Tips and Tricks.

  • Best of the Blogs – 2020 ProDemand Updates

    With 2020 now in the rear view mirror, we can look to the road ahead and to what 2021 will bring. As usual, Mitchell 1 is already hard at work creating value for our customers and finding new and innovative ways to help technicians and shop owners speed up efficiency and value for the coming year. Get yourself caught up or reacquainted with all the new features and updates in ProDemand this past year by clicking the blog links below.

  • SureTrack Community Fix: Cold Town & Country

    Mitchell 1 SureTrack Real Fix LogoLack of hot air from a heat has a couple of typical causes but when those aren’t the problem you have to look elsewhere. SureTrack community member AWSM had a Chrysler Town & Country in their shop that didn’t put out heat from the heater at idle. They posed the question to the community, and with the help of fellow community members, they were able to resolve the issue quickly.

  • Meet your Marketing Specialist Support Agent: Chris Rohrer

    The “Meet Your Support Agent” feature provides an inside look at the SocialCRM auto shop marketing service from the support agent’s perspective. Using their expertise within the Automotive field to be part of the business team to enhance the performance of their SocialCRM!  This time we had the opportunity to sit down with Chris Rohrer and obtain his advice to shop shops engage with their customers, obtain new customers and increase retention.

  • Featured TPMS Tip: 2011-2017 Kia Sorento

    Tire Pressure in Cold weather specificationsMitchell 1 provides TPMS information to Modern Tire Dealer, an award-winning publication that writes editorial content geared to independent tire dealers. We’re sharing this content in our blog, with a link to the Modern Tire Dealer website where you can read the article in full. The TPMS information in this article may also be accessed in either the TPMS or the reset procedures quick link in our ProDemand® auto repair information software, along with other important reset procedure data for the selected vehicle.

     

  • SureTrack Community Fix: Cantankerous Camry

    Mitchell 1 SureTrack Real Fix LogoIt can be very frustrating when you fix a car and park it in your lot for a couple days and then it won’t start. SureTrack community member kbarnes had a Toyota Camry in their shop that they had fixed a couple issues and parked it in their lot. When they went to move it, it wouldn’t start. They posed the question to the community, and with the help of fellow community member DAG1365 and others, they were able to resolve the issue quickly.

  • The TruckSeries Advantage

    When it comes to diagnosing and repairing electrical systems these days it can be tricky. At first glance everything appears to look good, so then why doesn’t it work? That’s where Mitchell 1’s TruckSeries truck repair information comes in, as it gives you the advantage you need to quickly diagnose any issue and complete the repair without replacing unnecessary components.

  • SureTrack Community Fix: F150 Go Boom!

    Mitchell 1 SureTrack Real Fix LogoSo you’re trying to start your truck and hear an explosion under the hood. That can’t be good! SureTrack community member southauto had a Ford F150 pickup in their shop that had an issue with hard starting followed by the intake manifold exploding. They posed the question to the community, and with the help of fellow community member Jhirz and others, they were able to resolve the issue quickly.

  • SureTrack Community Fix: Oil And Water Do Mix

    Mitchell 1 SureTrack Real Fix LogoThey say oil and water don’t mix, but in a radiator it mixes into a milky mess. Technicians never like to see that when opening the radiator cap since it can indicate serious damage. SureTrack community member bmaples had a Chevrolet Cruze that had been to another shop that recommended replacing the engine because of oil in the coolant. They wanted to know what the common cause was for this vehicle. They posed the question to the community, and with the help of fellow community member Richard_C and others, they were able to resolve the issue quickly.

  • Engine Control Connector End Views

    A lot of what we diagnose these days involves a vehicle having symptoms and a DTC or a Diagnostic Trouble Code. However, occasionally a truck will come into a shop with symptoms and no DTC thus requiring the technician to pop open the hood and figure out what could be wrong. Mitchell 1’s TruckSeries truck repair software complete with 1Search PLUS allows you to search for DTCs, component service information, symptoms and more for the vehicle you are trying to diagnose