Here’s another case of a vehicle with lack of power and the power of the SureTrack community to come to the rescue. SureTrack community member memohernandez had a MINI Cooper S in the shop that hesitated when taking off from a stop and had several codes. They posed their question to the community, and with the help of fellow community member Richard_C and others, they were able to resolve the issue quickly.
The Ford F150 has been the top selling vehicle in the US for many years. The 3.5L EcoBoost engine is one of the most common engines in them now and techs are seeing them in their shops frequently. SureTrack community member bmaples had a Ford F150 3.5L EcoBoost in the shop that just didn’t have the power it should. They posed their question to the community, and with the help of fellow community member CBriggs and others, they were able to resolve the issue quickly.
Fleets may pay greater attention to truck cooling systems when preparing for seasonal changes where extreme low or high temperatures test the capabilities of the system. This extra attention to the cooling system does help keep the truck on the road. However, the best way to avoid downtime is to keep the cooling system in proper order with regular maintenance and pre-operation checks throughout the year.
The first series of Manager SE webinars in April & May were such a huge success, O’Reilly and Mitchell 1 have partnered to bring them back! So, if you missed the first series, here’s your chance to get in-depth training on the Mitchell 1 Manager™ SE shop management software right on your computer — at no cost!
Once again an intermittent problem frustrates a tech and leads to a comeback. SureTrack community member ProAutoValdosta had a Ford Ranger in the shop that had been in for an intermittent high or erratic. They repaired it but within a week it was back again for the same thing. They posed the question to the community, and with the help of fellow community member sleazen and others, they were able to resolve the issue quickly.
A collection of three blog posts that we previously published that will help explain the importance of regular interaction and engagement with your customers and how the SocialCRM dashboard can help you.
A collection of FAQ Questions and Answers regarding Warranty Times
With the summer right around the corner your customers may soon be asking you what causes a car to overheat. Here are a few tips you can share with vehicle owners to help prevent their car from overheating and keeping them safe on the road.
Comebacks are never a fun thing, especially when you might need to do a major teardown to find the problem. Sometimes patience is the key. SureTrack community member macdonald.motorworks had a Subaru Forester in the shop that had previously repaired and now has started smoking at startup. They posed the question to the community, and with the help of fellow community member juniur and others, they were able to resolve the issue quickly.
Today, engines need to meet ever-increasing emission requirements while at the same time increasing in power output as well as efficiency. As a result, the technology necessary to provide clean, efficient and powerful engines is more refined than ever before.
