• Why Customers Leave – Do You Care? 

    Marketing Tips from Mitchell 1 SocialCRMIt’s safe to say that most shops would admit that working with customers is an everyday challenge – period. Even when things go right, challenging customer personalities and attitudes will still exist. And in the end some customers will leave no matter what. Here are some tips from our Social CRM marketing experts on why your customers will leave and what you can do about it.

  • Featured TPMS Tip: 2015-19 Lexus RC F, 2016-17 RC 200T, 2016-19 RC 300 and 2015-1 RC 350

    Tire Pressure in Cold weather specificationsMitchell 1 provides TPMS information to Modern Tire Dealer, an award-winning publication that writes editorial content geared to independent tire dealers. We’re sharing this content in our blog, with a link to the Modern Tire Dealer website where you can read the article in full. The TPMS information in this article may also be accessed in either the TPMS or the reset procedures quick link in our ProDemand® auto repair information software, along with other important reset procedure data for the selected vehicle.

  • SureTrack Community Fix: Rich Honda

    Sometimes assuming something is not the cause of your problem leads to doing a lot of extra work just to end up in the same place. SureTrack community member perkins1987 had a Honda Ridgeline in their shop that was running rich and had the check engine light on. They posed the question to the community, and with the help of fellow community member ericsautomotive and others, they were able to resolve the issue.

  • So Your Truck Needs a Smoke Test?

    When all systems are operating properly, today’s newer diesel engines do not produce smoke like older diesel engines used to. The days of “rolling coal” are over, and this is a great thing for our health and the environment, too. Learn about modern day smoke tests from our knowledgeable truck pros in this latest edition of our TruckSeries blog.

  • SureTrack Community Fix: Pilot Light On

    When the battery warning light comes on but the vehicle is charging as it should, you need to figure out what could cause that issue. SureTrack community member Richard_C had a Honda Pilot in their shop where the battery warning light is always on but no issues are found immediately. They posed the question to the community, and with the help of fellow community member ericsautomotive and others, they were able to resolve the issue.

  • Featured TPMS Tip: 2011-2019 Honda Odyssey

    Tire Pressure in Cold weather specificationsMitchell 1 provides TPMS information to Modern Tire Dealer, an award-winning publication that writes editorial content geared to independent tire dealers. We’re sharing this content in our blog, with a link to the Modern Tire Dealer website where you can read the article in full. The TPMS information in this article may also be accessed in the reset procedures tab in our ProDemand® auto repair information software, along with other important reset procedure data for the selected vehicle.

  • SureTrack Real Fix: ABS Code P0040

    Mitchell 1 SureTrack Real Fix LogoAnti-lock brake system codes are usually reliable at pointing to the component at fault, but not always. You should always follow the complete diagnostics to fix it right the first time. Follow this Real Fix to see how a code P0040 on this 2007 Buick Terraza was diagnosed and the component that caused the problem.