From text messaging to responding to reviews and collecting email addresses from your customers, here are a five simple things you can do to get the most value from SocialCRM auto shop marketing service.
One of the biggest problems a diesel-powered vehicle can experience is contamination of the fuel, usually with water. These vehicles usually have a light that will let you know if there is water in the fuel. SureTrack community member noarsons had a 2000 Ford F350 Super Duty in their shop that had the Water in Fuel light on, but it actually had coolant contaminating the fuel. They posed the question to the community, and with the help of fellow community member powerstroketech and others, they were able to resolve the issue quickly.
Here’s a quick walk-through the search process and tips for using the accordions that link from the 1Search Plus card dashboard.
You’re trying to get some heat or air from your HVAC system and no matter what blower setting you select, not much air comes out of the vents. You’d think something is plugged up or blocking the vents. SureTrack community member jecarr had a 2002 Dodge van in their shop that would blow air out of the vents. They posed the question to the community, and with the help of fellow community member ericsautomotive and others, they were able to resolve the issue quickly.
We are excited to announce our Attitude of Gratitude sweepstakes winner for the month of February! Also, check out what other shops have wowed their customers in won the Attitude of Gratitude sweepstakes.
Meet 1Search™ Plus, the latest enhancement to the TruckSeries truck repair software that will help you work even faster and more accurately in your shop.
Nothing ruins your day more than hopping in your car to go somewhere and you just can’t get it in gear. SureTrack community member bighaic had a 2003 Ford Focus that wouldn’t go into gear when running. They posed the question to the community, and with the help of fellow community member powerstroketech and others, they were able to resolve the issue quickly.
Texting is now the most used form of communication for Americans under the age of 50. Here’s how you can jump on the texting bandwagon at your auto repair shop to improve your customer retention by building better relationships through text messages.
We’ve added more options for your information look-up. Now 1Search Plus can search via part number.
Typically when your RV is leaning it’s because you didn’t get a flat campsite, but when it’s the fuel system leaning, that causes other issues. SureTrack community member Z_Sled had a 2011 Ford E350 Super Duty RV in the shop that had problems with a rough idle and stalling. They posed the question to the community, and with the help of fellow community member runtherack and others, they were able to resolve the issue quickly.
