• Hear Today, Gone Tomorrow?

    A truck repair shop is obviously a noisy environment, with the cacophony of air tools operating, engines running, and various other sounds constantly present when servicing and repairing vehicles. Hearing loss can be a big problem for technicians, but there are many preventive measures you can take.

  • SureTrack Community Fix: Just The Right Drive

    Mitchell 1 SureTrack Real Fix LogoYou’ve got a car at your shop that you’ve sold to a customer but you can’t deliver it because it won’t pass state inspection because of an emissions monitor not setting. You’ve tried everything you can think of so you now ask your fellow community techs for help. SureTrack community member kweston had a Chevrolet Impala in their shop that tried everything to get the monitors to set. They posed the question to the community, and with the help of fellow community member DAG1365 and others, they were able to resolve the issue quickly.

  • Best of the Blogs 2019: Auto Shop Marketing Tips

    This last year, our SocialCRM auto shop marketing team has been busy blogging away about some of their marketing wisdom that can help your shop gain and retain more customers, better communicate with them through different mediums and ultimately boost sales.

  • SureTrack Community Fix: A Misfire Odyssey

    Mitchell 1 SureTrack Real Fix LogoYour customer has a car with a misfire problem and it should be fairly simple to diagnose and repair. But once you start correcting issues, you’re not getting closer to a fix. SureTrack community member Taddia78 had a Honda Odyssey in their shop that had a misfire soon after starting. They posed the question to the community, and with the help of fellow community member JimA, DAG1365 and others, they were able to resolve the issue quickly.

  • Peek-a-Boo — How Dash Cams are Helping Fleets

    Fleets are embracing the addition of these cameras for many reasons. Cameras can improve safety by helping to identify drivers who are taking risks while driving — they can detect things like distracted driving, speeding and more. The recorded events may then be used as a training tool.

  • SureTrack Community Fix: Difficult Avenger

    Mitchell 1 SureTrack Real Fix LogoHere’s the scenario. Customer drives car in needing engine replacement. Install replacement engine and car no longer starts as it should. You’ve checked everything you can think of and now you need the help of the community. SureTrack community member discountautoservicetn had a Chevrolet Spark in their shop that had no spark and wouldn’t start after doing an engine replacement. They posed the question to the community, and with the help of fellow community member salvaje07, dmckemie12 and others, they were able to resolve the issue quickly.

  • Best of the Blogs – 2019 ProDemand Tips & Tricks

    If you’re a ProDemand user, you’ve more than likely noticed there have been some pretty exciting changes made to the program that are helping to speed up your search for auto repair information. Learning new features of a program can always be difficult. Even knowing the full functionality of a program can sometimes elude many long-time users. To help you get to know ProDemand better, we have offered some tips and shortcuts to get you to your fix faster. Use the links below to quickly get caught up on the latest and greatest tips n’ tricks from 2019.

  • Best of the Blogs – 2019 ProDemand Updates

    With 2019 now officially behind us, we look forward to what 2020 will bring. As usual, Mitchell 1 is already hard at work creating value for our customers and finding new and innovative ways to help technicians and shop owners speed up efficiency and value for the coming year.

    In 2019, we took this passion and molded it into some pretty cool features and functions, with updates both minor and major. Get caught up on all the new features in ProDemand and learn more about them in this blog.