Shops should be aware of review gating and it’s negative impact to online reputation. When businesses selectively encourage ONLY satisfied customers to leave a review, it violates Google’s policies. Learn the risks associated and how to best equip your shop for effortless review management to promote consumer trust.
Mitchell 1 Adds New Features to LocalSearch Services to Enhance Customer Communications
Managing digital marketing can be a challenge for any busy shop owner and manager. But with NEW enhanced LocalSearch features to our digital shop marketing services, SocialCRM, connecting with customers has never been easier! Read on to learn how these features can help you create instant, customized responses to customers.
Unlock Online Success with Your Shopโs Google Business Profile
If you’re serious about growing your auto repair shop, donโt underestimate the power of Google’s tools โ starting with your Google Business Profile. When harnessed correctly, you’ll enhance shop visibility in search results and drive more business to your shop. Learn how to get started in this blog series from our SocialCRM marketing experts.
Driving Success with Authentic Feedback: Make Customer Reviews Work for You
Customer reviews can make or break your automotive repair shop’s online reputation, particularly when it comes to Google Reviews. With this in mind, shops should actively manage and respond to incoming reviews to attract new customers, build trust and enhance your ranking on search engines.
Transform Your Shop’s Reviews into Revenue with ‘Suggested Responses’ from SocialCRM
In today’s fast-paced digital world, where customer reviews hold immense influence, timely responses to customer reviews are critical. Our new Suggested Response feature from SocialCRM provides a convenient and efficient way to address customer feedback, which not only saves time, but also plays a pivotal role in maintaining a positive brand image and driving continued success for busy shop owners.
Bad Review, No Problem! SocialCRM Has You Covered!
Google reviews have a tremendous impact on the online reputation of every business, including auto repair shops. Its what prospective customers rely on to determine if they want to do business with your shop โ and what current customers use to determine if they want to keep coming back. Learn how with the power of SocialCRM and ReScore, you can get those positive reviews going and working for you!
Should I, or shouldnโt I? Thatโs the Question When It Comes to Discounts
For many business owners, the decision to offer discounts or specials can be quite an interesting thought process. They have to present themselves with the question, โShould I, or shouldnโt I?โ Found out how with Mitchell 1’s SocialCRM, making this decision is easier than you would think in this blog.
โHello! Is it me youโre looking for?โโฆ This is a Call You Want to Answer!
Running your repair shop keeps you busy nonstop it seems and the last thing on your mind is a to take a phone call that takes your focus away and onto another direction. But a quick 5-10 minute talk with one of our SocialCRM marketing experts could truly be the phone call you were looking for! Learn how in this blog.
ASK THE EXPERT: Changing Customer Expectations
Communicating with customers has never been easier โ or more complex at the same time. But with new technologies, your shop can communicate clearly, more efficiently and well within the legal parameters. Our own Marcus Mackell, product marketing manager for SocialCRM recently spoke with MotorAge and dove into the wayโs customer communication tactics have changed, and how communication will look in the future; including some guidelines and best practices for shops to follow and look for.
What is CRM Software for and How Can it Benefit Your Auto Repair Shop?
Customer relationship management has to do with the systems and strategies used to help a business organize and store its consumer data in a central location or database. Learn how Mitchell 1 can help your shop with its suite of marketing and management products in this new blog.
