Mitchell 1 Adds New Features to LocalSearch Services to Enhance Customer Communications

Digital shop marketing services

In the fast-paced world of automotive services, staying connected with customers through online reviews and social outlets is crucial for long-term shop success. However, managing digital marketing can be a challenge for busy shop owners and managers.

That’s why Mitchell 1 is pleased to announce new features to our premium LocalSearch service that not only simplifies digital outreach efforts, but enables shops to easily customize their customer communications.

In addition to our SocialCRM retention tools, we’ve added new custom functionality to the Suggested Responses and Google Campaign features within our Google Optimization Suite. This new functionality gives shop owners greater influence and control over the outputs generated by suggested review responses and social posts.

This level of customization enables shops to fine-tune the tone and length of their automated responses, manage the use of emojis and hashtags in social posts, and make real-time custom adjustments. These features ensure that every interaction resonates with your brand identity.

Digital Shop Marketing Services

Interested in learning more about our exclusive suite of Google optimization tools? Take a peek below:

  • Automated, Tailored Suggestions for Review Responses: Crafting the perfect response to online reviews can be time-consuming and challenging. With our automated, tailored suggestions, you can effortlessly respond to reviews while maintaining a personalized touch. These suggestions are designed to save you time and ensure that every response resonates with your customers.
  • Search Engine-Friendly Content for Your Google Business Profile: Your Google Business profile is often the first point of contact for potential customers. Our new features provide search engine-friendly content that helps your profile stand out and attract more visitors. From optimized descriptions to engaging posts, we’ll help you make a lasting impression on potential customers.
  • A “Rescore” Feature to Mitigate Bad Reviews: Negative reviews can significantly impact your shop’s reputation. The “Rescore” feature allows you to address bad reviews promptly and effectively. Whether it’s resolving customer issues or offering compensation, we’ll help you turn negative experiences into positive outcomes.
  • Instant Content Creation for Promotions and Announcements: Keeping your customers informed about promotions and announcements is essential for driving engagement and retention. With our instant content creation tools, you can quickly create and share compelling content across your social channels. From special offers to exciting events, we’ll help keep your customers in the loop and drive more business to your shop.

At Mitchell 1, we’re committed to helping automotive professionals like you to succeed in the digital age. With our enhanced LocalSearch services, you can elevate your shop’s online presence and connect with customers in a more personalized and impactful way.

Don’t let digital marketing overwhelm you –  let us help you take your shop to new heights!

Ready to experience the power of our new features?

Contact us today at 888-724-6742

Ask how SocialCRM’s premium LocalSearch services can help your shop thrive in the competitive automotive industry.

Want to Learn Even More?

Download our FREE playbook that defines how you can leverage the power of Google to enhance your shop’s online visibility. We dive into step-by-step recommendations and key Google Optimization Suite features to help you improve your shop marketing practices.

Mitchell 1 Shop Marketing Playbook, Google Optimization Suite

About the Author

Marcus Mackell

Marcus Mackell is the Director of Mitchell 1's SocialCRM shop marketing product line. He joined the company in 2003 and has been in the automotive social media & retention business for over 17 years.