Shop Connection Blog

The problems associated with driving through standing or running water have the potential to wreak havoc with any brake system. Read this blog post to learn about how to avoid problems that may be left over from the heavy spring rains this year.
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We just had to share this great story from Ratchet + Wrench Mmagazine about one of our most valued ProDemand customers: Chuck Hartogh, president and co-founder of C & M Auto Care Inc., in Glenview, Ill.  Hartogh describes the believability threshold all shop owners seek to achieve with their clients. Modern tools allow you to reach that threshold so much faster, he says, “and that builds trust, and in our business, trust is everything.”
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Does your shop have enough scan tools? The odds are that your techs will need access to the scan tool to not only check for potential codes but also to continue the diagnosis and any potential reset procedures.
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From text messaging to responding to reviews and collecting email addresses from your customers, here are a five simple things you can do to get the most value from SocialCRM auto shop marketing service.
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Here’s a quick walk-through the search process and tips for using the accordions that link from the 1Search Plus card dashboard.
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Meet 1Search™ Plus, the latest enhancement to the TruckSeries truck repair software that will help you work even faster and more accurately in your shop.
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Texting is now the most used form of communication for Americans under the age of 50. Here's how you can jump on the texting bandwagon at your auto repair shop to improve your customer retention by building better relationships through text messages.
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