Shop Connection Blog

Mitchell 1 provides TPMS information to Modern Tire Dealer, an award-winning publication that writes editorial content geared to independent tire dealers. We’re sharing this content in our blog, with a link to the Modern Tire Dealer website where you can read the article in full. The TPMS information in this article may also be accessed in the reset procedures tab in our ProDemand® auto repair information software, along with other important reset procedure data for the selected vehicle.

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With so many ways to communicate with your customers—phone calls, paid ads, text messages, email and much more—it might surprise you to know there is another method of communication that can be very effective in helping you engage with your customers.
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Ever try to find the light switch in the middle of the night in an unfamiliar room? Well, walking around in the dark half asleep is much like trying to diagnose a diagnostic trouble code or a drivability issue without a scan tool on today’s trucks. But maintaining that scan tool is just as important as using it. Learn from our own Jake Schell, on how important these scan tools truly can be.
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Mitchell 1 does it again by winning the 2020 Peoples Choice Award for its SocialCRM Online Appointment Request feature won in the shop software category. It also received a 2020 PTEN Innovation Award for its Interactive Wiring Diagram.
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Over the past few years, our Manager SE has quietly evolved into a hybrid desktop/cloud shop management solution. This is the first of several blog posts to help explain to you how this was possible and the specific benefits that are provided by this configuration.
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Time is money when you are working flat rate but maybe some of these accidents could have been prevented by taking the little extra time it takes to research the jack and lifting information.  Take advantage of all the information provided in Truck Series to lift that truck safely and prevent a possible accident.
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Troubleshooting today’s complex systems, especially electrical systems, requires you to do your homework before you even approach the car. If you can get some help and additional tools, then troubleshooting becomes easier. Learn about tools at your disposal in this “Shop Talk Live” video conversation.
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