Shop Connection Blog

With our SocialCRM shop marketing services, you're paired with a dedicated marketing specialist to assist and support your shop's needs. Discover the ins and outs of what our marketing agents can help you with from this interview with our very own Bailey Aginiga, as she shares insights on effective digital marketing strategies!
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Don't hold up your bays waiting for customer replies on repair approvals! Mitchell 1 developed a text messaging feature for Manager SE so you can get answers from your customers faster. Boost efficiency and simplify life in the shop with MessageCenter. Here are the key features and functionalities for you to get started today!
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As tempting as it may be, taking this fast and dirty approach to transmission disassembly can, unfortunately, increase the likelihood you could miss the problems that led to the need for a transmission overhaul in the first place. Ensure minimal road downtime with quick yet accurate repair jobs using TruckSeries Repair Information.
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Operators often feel the "waddle" or side-to-side movement that trucks experience at low speeds. But, as the vehicle's speed increases, this swaying sensation then transitions to a more intense roughness or vibration. Here's how to address the commercial truck diagnosis of a rig that starts driving like a duck.
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Medium and especially heavy-duty trucks experience much more wear and tear than our average automobiles, so damage is inevitable. Whatever the cause, it's always a best practice to hone your diagnostics and repair knowledge for the most frequent truck issues.
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Mitchell 1's Inside Sales Team focuses on relational sales founded on understanding customers' pain points and identifying shop concerns. These tailored value-driven recommendations foster trust and engagement to drive continuous product innovation and customer-centricity.
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Here's a look at the recent customer history printing options that we have made available in the latest version of our shop management system, Manager SE. Speed your customer history process with this new capability geared to increase usability and overall shop efficiency.
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