Shop Connection Blog

When you have a blinking warning light but no symptoms or codes, and usual testing doesn't find the cause, what do you do? SureTrack community member MIKEMCCOYS had a BMW 325Ci with a blinking ABS light but no codes and the ABS working. They posed the question to the community, and with the help of fellow community member Richard_C and others, they were able to resolve the issue quickly.
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Technicians sometimes form their own unique “languages” to communicate with each other and get the work done efficiently. Yet, the technical language that technicians and manufactures use to communicate often brings confusion through different words being used to describe the same thing. Learn how Mitchell 1’s TruckSeries can help you “translate” and simplify the language needed to quickly and efficiently repair your fleet of trucks here.
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It is absolutely imperative to use the correct fluid whenever servicing a truck. Adding the wrong type of anti-freeze, oil or transmission fluid can cause severe damage to a component or system. Luckily, TruckSeries truck repair information provides oil, fluid and lubricant charts for most vehicles to make sure your shop avoids the repercussions of using the wrong fluid(s).
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Mitchell 1 provides TPMS information to Modern Tire Dealer, an award-winning publication that writes editorial content geared to independent tire dealers. We’re sharing this content in our blog, with a link to the Modern Tire Dealer website where you can read the article in full. The TPMS information in this article may also be accessed in the reset procedures tab in our ProDemand® auto repair information software, along with other important reset procedure data for the selected vehicle.
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When you ride a horse, your "throttle control" is pretty simple either using the reins or your heels. Throttle control on vehicles used to be simple as well, a cable or linkage attached to the foot pedal on one end and the carburetor or throttle body on the other. But now we have throttle controls that are electronic and not physically connected to the engine. This can make it more complicated to diagnose a throttle control issue. Follow this Real Fix to see how a code P1516 on a Chevrolet Silverado was diagnosed and the problem corrected.
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As summer warms up, the increased temperatures place greater demands on truck cooling systems. Cooling systems, along with other powertrain systems, continue to grow more complex. While powertrain systems are amazingly robust, the increased complexity means it is more critical than ever to properly maintain these systems to avoid breakdowns and the accompanying downtime and expense. Here are some tips on how Mitchell 1 TruckSeries can help you keep cool this summer.
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When your shop receives a positive or even negative comment you might be anxious at first. “What should I say?”  There are only so many ways you can say ‘Thank You’ or ‘Sorry you feel that way’. Do I say the same thing every time?  Can I just copy/paste a message?  How long should my responses be if I do respond?  Fear not, as Mitchell 1 and the SocialCRM is here to help you with a detailed explanation on strategies you can use when you come across those reviews here.
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