Shop Connection Blog

Every year, thousands of trucks are sidelined during CVSA Roadcheck—and unprepared fleets pay the price. Discover how proactive heavy-duty shops are using pre-inspections, fast estimates, and TruckSeries data to protect customers, capture predictable revenue, and position themselves as trusted compliance partners.
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In today’s busy auto repair shops, online scheduling is essential. SocialCRM Book It Now by Mitchell 1 streamlines booking through your Google Business Profile, boosts appointments, reduces no-shows, and keeps operations efficient and customer-focused.
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Learn how building a strong online brand helps auto repair shops earn trust, attract better customers, and drive repeat business through consistent digital engagement.
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Meet SocialCRM Support Agent Chandlar Duff, whose communication expertise and passion for helping shop owners shine throughout her work at Mitchell 1. In this month’s Meet Your Agent feature, Chandlar shares how she supports auto repair shops with personalization, online engagement, and customer communication. Explore key highlights from her interview and watch the full video to get to know her story.
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P0171 isn’t just another code—it’s a warning that your engine’s air‑fuel balance is off. When a lean condition develops, drivability, fuel economy, and emissions all suffer. This guide breaks down what causes P0171, why it happens, and how real technicians in the SureTrack® Community diagnose and fix it.
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Managing 400+ fleet vehicles demands precision and efficiency. See how South Florida Mobile Auto Repair increased revenue 30% using VOYOLink telematics integrated with Manager SE for proactive maintenance.
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A 2021 Jeep Gladiator showed a disabled Stop/Start system and code P00FD. The fix was simple—replace the auxiliary battery and perform an extended test drive to reset the system. This case highlights the growing debate over obsolete features and the added burden they place on repair professionals.
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