Shop Connection Blog

Meet SocialCRM Support Agent Jamie, who is passionate about helping auto repair shops grow through smarter marketing. In this month’s Meet Your Agent feature, Jamie shares how email campaigns, customer reviews, and SocialCRM tools work together to drive repeat business, build reputation, and increase revenue.
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Speed up your vehicle check-in and inspection processes with ProSpect, a cost-effective digital vehicle inspection app that seamlessly integrates with the Manager™ SE shop management system.

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The most productive vehicle inspection software goes where technicians need it most—at the vehicle. Check in a customer, conduct an inspection, send the results and record every detail—from the palm of your hand. Leverage the technology your shop needs to build customer trust and healthier bottom lines!

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The new Online Scheduler in SocialCRM's "Book It Now" enhances convenience for repair shops while boosting revenue. With features like transparent pricing, intelligent service suggestions, and appointment recovery, shops can not only fill their calendars but also turn every booking into an opportunity for larger service orders.
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Mitchell 1 returned to the Arkansas Trucking Championship to host its Service Information Skills Station, where top diesel technicians competed using TruckSeries. Meet winner Haston Hellum and learn how months of preparation go into creating this real-world skills challenge.
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Running a successful repair shop requires making the most of your resources. With a small team, mistakes are harder to absorb. You also can’t waste time searching for repair information on jobs that should be quick. To keep vehicles moving efficiently through your shop, you need the right information ready when you need it. ProDemand is auto repair...
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Estimating delays can slow shop productivity and profitability. Learn how OneFlow Estimator, powered by the Snap-on Digital Engine, helps shops create faster, more accurate estimates using validated repair intelligence, VIN-specific recommendations and seamless integration with OneFlow Inspections to improve workflow efficiency from inspection through customer approval.
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