Shop Connection Blog

Online scheduling is no longer optional; it’s essential for auto repair shops. Mitchell 1’s SocialCRM Online Appointment feature, integrated with Manager SE, streamlines booking, reduces no-shows, and improves workflow. Giving your customers 24/7 access while boosting shop efficiency and profitability. Learn why online scheduling is a game-changer for modern repair shops.
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Tired of “No results found” due to typos? The new “Did You Mean” feature in 1Search™ Plus helps auto repair pros find the right fix faster. Now available in ProDemand®, ShopKey® Pro, and TruckSeries, it corrects misspelled terms instantly—saving time, boosting accuracy, and improving shop productivity.
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Want more customers at your auto repair shop? Mitchell 1’s LocalSearch helps you stand out online with SEO-optimized websites, review management, and automated content. Track performance, showcase your team, and attract new business with tools designed for repair shops. Discover how LocalSearch drives visibility and growth in your local market.
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To many, the work of a repair technician may seem like magic — a broken truck goes in and comes out running. But behind every fix is a story of curiosity, grit, and lifelong learning. This blog explores what truly motivates technicians, the challenges they face, and the quiet pride they carry. As we celebrate National Technician Appreciation Week, it’s time to recognize the skill and heart behind the wrench.
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Mitchell 1 celebrates Matthew Sloan, crowned TMCSuperTech 2025 Grand Champion. At the national technician skills competition, over 120 techs showcased elite skills. Mitchell 1’s TruckSeries powered the Service Information Station, helping pros and students alike demonstrate diagnostic excellence. Discover how TruckSeries supports the future of commercial vehicle repair.
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Automotive technicians do far more than fix cars — they solve complex problems, invest in their own tools and training, and carry the weight of customer trust every day. This heartfelt tribute shines a light on the grit, skill, and pride behind the scenes. Join us in celebrating their dedication during National Technician Appreciation Week — and don’t miss your chance to enter our $200 gift card giveaway on social media!
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Mitchell 1’s Plate-to-VIN decoder feature delivers fast, accurate vehicle details with just a license plate and state. Built into ProDemand® and TruckSeries, it eliminates manual VIN entry, saves time, reduces errors, and ensures you always start repairs with the right information.
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