Shop Connection Blog

A 2013 Ford Flex wouldn’t start after PCM replacement, despite the scanner claiming programming was complete. The real fix? Dealer-level programming. This case shows why reliable tools and OEM access are critical for module installs. Don’t trust a false “success” message, verify your equipment before you begin.
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A 2018 RAM 2500 entered limp mode after a transmission slip and P0870 code. The fix wasn’t mechanical—it was electronic. A software update per OEM TSB resolved the issue, proving that modern transmission problems often require programming, not parts. Always check for updates before major repairs.
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After replacing the Cruise Control Module on a 2018 Ford Edge, both cruise control and Pre-Collision Assist systems failed to operate. The fix? Reprogramming the module using Ford’s as-built data. This common issue highlights the importance of OEM programming after module replacements to restore full system functionality.
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Online scheduling is no longer optional; it’s essential for auto repair shops. Mitchell 1’s SocialCRM Online Appointment feature, integrated with Manager SE, streamlines booking, reduces no-shows, and improves workflow. Giving your customers 24/7 access while boosting shop efficiency and profitability. Learn why online scheduling is a game-changer for modern repair shops.
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Tired of “No results found” due to typos? The new “Did You Mean” feature in 1Search™ Plus helps auto repair pros find the right fix faster. Now available in ProDemand®, ShopKey® Pro, and TruckSeries, it corrects misspelled terms instantly—saving time, boosting accuracy, and improving shop productivity.
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Want more customers at your auto repair shop? Mitchell 1’s LocalSearch helps you stand out online with SEO-optimized websites, review management, and automated content. Track performance, showcase your team, and attract new business with tools designed for repair shops. Discover how LocalSearch drives visibility and growth in your local market.
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To many, the work of a repair technician may seem like magic — a broken truck goes in and comes out running. But behind every fix is a story of curiosity, grit, and lifelong learning. This blog explores what truly motivates technicians, the challenges they face, and the quiet pride they carry. As we celebrate National Technician Appreciation Week, it’s time to recognize the skill and heart behind the wrench.
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