Shop Connection Blog
Teardown Time: Haste Can Make Waste for Transmission Disassembly
August 1, 2024
As tempting as it may be, taking this fast and dirty approach to transmission disassembly can, unfortunately, increase the likelihood you could miss the problems that led to the need for a transmission overhaul in the first place. Ensure minimal road downtime with quick yet accurate repair jobs using TruckSeries Repair Information. Read More
If It Waddles, It May Not Be a Duck
July 22, 2024
Operators often feel the "waddle" or side-to-side movement that trucks experience at low speeds. But, as the vehicle's speed increases, this swaying sensation then transitions to a more intense roughness or vibration. Here's how to address the commercial truck diagnosis of a rig that starts driving like a duck. Read More
7 Most Common Truck Repairs and and the Probable Causes
July 18, 2024
Medium and especially heavy-duty trucks experience much more wear and tear than our average automobiles, so damage is inevitable. Whatever the cause, it's always a best practice to hone your diagnostics and repair knowledge for the most frequent truck issues. Read More
From Busy Bays to Business Bonds: The Mitchell 1 Customer-Focused Sales Strategy
July 16, 2024
Mitchell 1's Inside Sales Team focuses on relational sales founded on understanding customers' pain points and identifying shop concerns. These tailored value-driven recommendations foster trust and engagement to drive continuous product innovation and customer-centricity. Read More
Process Customer History Requests Faster in Manager SE
June 24, 2024
Here's a look at the recent customer history printing options that we have made available in the latest version of our shop management system, Manager SE. Speed your customer history process with this new capability geared to increase usability and overall shop efficiency. Read More
7 Steps for Your Shop to Increase Tire Sales for Your Shop
June 11, 2024
Customers place their trust in your shop for maintenance and repairs, so why not continue nurturing their trust by consistently checking tire tread and reaching out with safety communications to ensure their vehicle is always ready for the road ahead. Ramp up your tire sales and increase customer satisfaction today!
Read More
Battling Spring’s Unwanted Guests: Keeping Trucks Mice-Free
June 10, 2024
Mice find hidden areas inside trucks to call home. Perhaps it's the dark quiet under the hood, or maybe the lingering warmth from the engine. As most techs have experienced, mice find wiring insulation and other plastic parts virtually irresistible, causing DTC codes or a no-start. How can you keep them out? Read More
Search
Keep in Touch
Be the first to learn about the freshest news, insights, and stories from our community.






