Shop Connection Blog

Summer is almost a memory now and fall is around the corner. That means it’s time for customers to be "car care aware" and think about winterizing their vehicles. In fact, October is National Car Care Month, supported by the Car Care Council to bring attention to the importance of car care and preventative maintenance.
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With AAPEX 2024 fast approaching, Mitchell 1 has joined forces with Babcox Media to highlight how advancements in automotive repair technology have transformed the industry. In the latest episode of Babcox’s video series viewers get an exclusive look at these cutting-edge innovations in action.
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Learn from a master technician’s negative experience lifting vehicles or heavy components during service. This warning story is meant to help mitigate disasters by encouraging planning with the key ingredients: information, lifting equipment and patience. Following these safety steps can literally make a life-saving difference in your shop.
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Your Mitchell 1 SocialCRM marketing support agents are gearing up for the 2024 holiday season! They're ready to help you leverage customized postcard mailers for increased customer satisfaction. There’s no time like the present to get a head start and ensure your holiday postcards are finalized and postmarked by Thanksgiving!

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Do you need to change labor rates for your quotes in ProDemand? Here's a quick step by step guide on how to do just that in ProDemand.
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With our SocialCRM shop marketing services, you're paired with a dedicated marketing specialist to assist and support your shop's needs. Discover the ins and outs of what our marketing agents can help you with from this interview with our very own Bailey Aginiga, as she shares insights on effective digital marketing strategies!
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Don't hold up your bays waiting for customer replies on repair approvals! Mitchell 1 developed a text messaging feature for Manager SE so you can get answers from your customers faster. Boost efficiency and simplify life in the shop with MessageCenter. Here are the key features and functionalities for you to get started today!
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