Shop Connection Blog

When a drive shaft u-joint breaks it will usually disable the vehicle or cause some serious damage. This car kept on going. SureTrack community member bmaples had a BMW X3 where the front drive shaft fell out and was lost while the owner was driving and they needed help with what to look for when replacing it. They posed the question to the community, and with the help of fellow community member BMWTECH and others, they were able to resolve the issue quickly.
Read More

Unfortunately not every auto repair shop has the benefit of services like SocialCRM auto repair marketing available in-house. But our team has identified five ways marketing can help your shop enhance customer engagement and bring in more business and we’re going to share them with you in this five-part blog series…here is part 3!
Read More

We’re pleased to include yet another customer-requested feature in Manager SE. The new Set Flag features give you shop the ability to create and share important notes with your shop without worrying about customers or unauthorized eyes taking notice. Learn all about the new feature here.
Read More

Having two of the same car in your shop with the same issue is fairly uncommon. Hopefully the same fix works for both. SureTrack community member TurnageAutoCare had a two Chevrolet Cruzes that wouldn't start. One came in that way and one got that way after an engine swap. They posed the question to the community, and with the help of fellow community member Richard_C and others, they were able to resolve the issue quickly.
Read More

Mitchell 1 provides TPMS information to Modern Tire Dealer, an award-winning publication that writes editorial content geared to independent tire dealers. We’re sharing this content in our blog, with a link to the Modern Tire Dealer website where you can read the article in full. The TPMS information in this article may also be accessed in the reset procedures tab in our ProDemand® auto repair information software, along with other important reset procedure data for the selected vehicle.
Read More

Drive axles may not be the most glamorous part of the truck but they are vital to keeping the truck moving down the road. Here are a few general guidelines from our own Jake Schell, Product Manager for Mitchell 1's CVG, that work with most axles; and for everything else learn how Mitchell 1’s TruckSeries can help you out in this blog.
Read More

There are many factors that impact being a profitable automotive shop, such as; providing great service, having the correct tools, and the right staff and always analyzing your competition just to name a few. But, one of the most impactful and possibly best ways to build a profitable business is to simply focus on your customer’s needs and your shop’s communication strategies. Learn how Mitchell 1’s SocialCRM auto repair marketing can help in this blog.
Read More