Shop Connection Blog

A 2013 RAM 1500 developed a clicking noise when coasting between 24–17 mph. The sound stopped in neutral. After inspecting driveline components and replacing front CV shafts, the issue persisted. Ultimately, replacing the VVT solenoid under the intake manifold eliminated the noise, confirming it as the root cause.
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Online customer reviews hold great power in shaping a customer’s perception of your shop... but the question is, are you leveraging those shop reviews to get the most out of them? Unleash the full power of reviews to drive in new customers and enhance loyalty for reputation boost!

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Email marketing remains a vital tactic in today’s digital age. Mitchell 1 SocialCRM is enhancing its email templates to captivate customers and boost engagement. With customizable features and vibrant designs, these revamped templates will elevate your brand’s presence and keep your customers coming back for more!
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Ready to reach new customers through a new website and Google optimization tools? With SocialCRM's premium LocalSearch auto repair shop marketing program, we'll provide you with a professional, custom-built website that is sure to boost your Google search results, increase 5-star shop reviews, and much more!
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Tips for Using Product Content Support We often get asked for the “inside scoop” on the best way to use the services of the Product Content Support (PCS) team. Below are some tips that we think will help you if you can’t find what you’re looking for in ProDemand or any of the Mitchell 1 repair information products....
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The customer reported that the check engine light was on in their 2014 Land Rover Freelander. After connecting a scan tool, a P00B8 code was found, indicating a correlation issue with the mass or volume air flow. A subsequent road test revealed a hissing sound, prompting a smoke test that identified a leak from the damaged charge air cooler hose. The hose was replaced, codes cleared, and a successful road test demonstrated proper vehicle operation with no fault codes or warning lights.
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Mitchell 1 is pleased to introduce an advanced bookmarking feature that makes finding repair information faster and easier than ever. Bookmarked articles are now more recognizable and linked to specific search terms, allowing for quicker identification. Plus, the updated bookmark icon offers dual functionality, streamlining access to critical repair data.
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