Shop Connection Blog

Playing telephone tag can be frustrating for auto repair shops and customers alike, especially when it comes to scheduling appointments or soliciting feedback for vehicle repairs. But with modern technology, the solution today is literally in the palm of your hands.  Learn 5 steps from our own Marketing Experts on how a simple text message is the perfect channel to guarantee a timely response.
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Electronic throttle controls have become ubiquitous on new vehicles. The days of the simple throttle cable are going away. Follow this Real Fix to see how a Chevrolet Cruze with an erratic throttle and a code P2135 was diagnosed and the problem that was found and corrected.
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Mitchell 1 provides TSB information to Auto Service Professional, an online edition of Auto Service Professional magazine, which fulfills a critical role in the automotive aftermarket by providing technical information to independent auto repair facilities and new car dealer service departments. We’re sharing this content in our blog, with a link to the Auto Service Professional website where you can read the article in full. Enjoy!
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In this blog, we highlight the video information that Mitchell 1 has been putting into ProDemand for many vehicles but specifically for Honda/Acura vehicles. Find out how having a library of videos at your fingertips can help you out with even the toughest of repairs here.
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Diesel engines can be sensitive to fuel quality even though they employ several filters to remove water and other contaminants. But one contaminant in particular is harder to handle. SureTrack community member kenscssvc had a Ford F350 Super Duty diesel in the shop that was hard to start and ran bad when running. They posed their question to the community, and with the help of fellow community member powerstroketech1 and others, they were able to resolve the issue quickly.
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Modern turbocharged engines provide a lot of power to their owners but can be quite complicated. When you have an issue with lack of power, don't forget the basics that apply to all engines. SureTrack community member bmaples had a Ford F150 3.5L EcoBoost in the shop that just didn't have the power it should. They posed their question to the community, and with the help of fellow community member CBriggs and others, they were able to resolve the issue quickly.
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We're constantly being urged to do updates. Updates on our phones, our computers, even our TVs. Even your car needs updates at times. Some newer cars automatically get updates over the air but older ones don't. SureTrack community member alltune had a Jeep Compass in their shop that couldn't pass inspection because the fuel monitor wouldn't set. They posed the question to the community, and with the help of fellow community member ericsautomotive and others, they were able to resolve the issue quickly.
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