Shop Connection Blog

Marketing programs such as Mitchell 1’s SocialCRM auto shop marketing software is hands down the industry’s best solution for customer communications.  This easy-to-use program is integrated with your point-of-sales system, and allows your shop to send value-added messages that target specific services and needs of your individual customers
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With advancements in trucking, sometimes it’s necessary to take a “step back” when it comes to repair and maintenance. Take for instance, a spark plug, which is considered one of the basic tune-up items in the garage. With several options available today, you’ll need to add another step in the repair process to determine what spark plug is best for your vehicle: copper, platinum, iridium or ruthenium?
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Mitchell 1 provides TPMS information to Modern Tire Dealer, an award-winning publication that writes editorial content geared to independent tire dealers. We’re sharing this content in our blog, with a link to the Modern Tire Dealer website where you can read the article in full. The TPMS information in this article may also be accessed in the reset procedures tab in our ProDemand® auto repair information software, along with other important reset procedure data for the selected vehicle.
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Gone are the days when the technician could just tap into a hot wire to power radios and other add-on accessories. The voltages present in many circuits are less than battery voltage and power sensitive electrical components. Splicing into circuits can cause any number of other problems that can lead to failures of costly components or assemblies. But with Mitchell 1's TruckSeries by your side you can get rid of those problems for good. Learn all about it here.
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Technicians hate it when a new problem pops up right after they fix something simple. You run around in circles checking your work when that probably wasn't the cause. SureTrack community member seanallen had a Subaru Forester in their shop that came in for an oil leak and after repairing that they had no oil pressure. They posed the question to the community, and with the help of fellow community member Richard_C and others, they were able to resolve the issue quickly.
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SocialCRM makes the world of Google Ads easy for repair shops. Our Google Ads Specialist shares tips on how Google Ads can help your business grow, with very little effort on your part. After all, you have other work to do, cars to fix and customers to service.
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Electrical issues can be hard to diagnose, especially when standard testing doesn't reveal the problem. Sometimes you have to go inch by inch through the wiring to find the cause. SureTrack community member Mlopez2008 had a Mercedes-Benz CLK320 in their shop with a message on the dash and the cooling fan running any time the key was on. They posed the question to the community, and with the help of fellow community member Richard_C and others, they were able to resolve the issue quickly.
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