Leveraging the Power of Verified Customer Reviews with SureCritic

If you manage an auto repair shop, you may be questioning whether or not you should encourage online customer reviews.  But the right question you should ask is where should your customers’ feedback be seen?  Answer: On all search engines for optimal visibility!

Do you know how most consumers find a new automotive repair shop? A recent survey indicated that 97% of consumers rely on consumer reviews when deciding where to service their vehicle(s). So let your customers tell their story to increase your rating on the search engines!

There’s so much potential business right at your fingertips, because potential customers can find you by simply doing an internet search. And the best way to increase your visibility on search engines is through verified customer reviews.

How do you accomplish this? By having your shop’s reviews hosted on all search browsers.  All of us have our go-to browsers, and we cannot determine if your customers are using Google, Yahoo, Bing, IE, or other browsers.

When it comes to your repair shop’s reputation, you need to be in the know at all times. The problem is, many review sites allow manipulation through submissions of anonymous reviews, deletion of poor reviews and other tactics.  If you are curious about the visibility of your shop on the web, simply type your business name and “reviews” in multiple browsers, and that will instantly shine a light onto your internet presence.

As a partner with SureCritic™  for 10+ years, Mitchell 1’s SocialCRM shop marketing program recognizes that this savvy company is one of the best sources for verified reviews. Our SureCritic-powered customer review program will give you peace of mind that your customer reviews are authentic and credible. Here’s how it works:

  • Each verified review collected for your business has its own individual unique URL. Talk about the power of presence that builds very quickly!
  • SureCritic reviews appear on your own business review page – and can be linked to your business website
  • You receive real-time notification of reviews, which are integrated with your ManagerSE dashboard  
  • The reviews are showcased on your Google Business Page

The power of customer reviews can truly be your greatest tool in attracting new customers.  So be sure to make verified customer reviews a top priority for your shop!  For other marketing needs, our SocialCRM marketing experts are standing by to assist with services including professional websites, paid search campaigns, automated email and text messages, and much more.

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About the Author

Keri Cloud

Keri’s currently the SocialCRM Department Lead and has been with Mitchell 1 since 2011. Prior to joining the Mitchell 1 team she spent 13 years as a supervisor for a Fortune 500 real estate property management company.