Press Releases

Mitchell 1 announces an agreement with First Vehicle Services, a leading provider of diverse fleet management and maintenance services, to provide comprehensive repair information, diagnostics, estimating and maintenance software to all First Vehicle Service locations throughout North America and Puerto Rico. The agreement gives First Vehicle Services technicians access to Mitchell 1’s TruckSeries and ProDemand® software programs, providing...
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Ten years after the idea of the SocialCRM shop marketing service came to light during a series of customer focus groups with aftermarket shop owners, Mitchell 1 is celebrating the anniversary of this comprehensive marketing service that has evolved to include over 20 different features to help shops connect with customers and grow their businesses. Mitchell 1 listened...
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Millions of New Articles Added in 2015 Over the course of the past year, Mitchell 1 has continued to add expert-based content to its SureTrack® diagnostic information resource in ProDemand®, which now offers over 24 million articles to assist technicians of all skill levels with their diagnostics. SureTrack is an easy-to-search system that brings together a unique combination...
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To celebrate the 20th Anniversary of its shop management software, Mitchell 1 has made major enhancements in the latest edition of the software, Manager™ SE version 7.0, that will help auto repair shop owners work more efficiently. The enhancements include: New Scheduler — The next generation of the shop scheduler/calendar is now built in at no additional charge....
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Mitchell 1 has announced the release of TruckSeries, the latest upgrade of its labor estimating, diagnostic trouble code procedures and repair information for all-makes medium- and heavy-duty trucks. The new TruckSeries software suite is a single online application that provides truck service technicians the fastest, most complete and accurate solutions for every stage of the repair process. “TruckSeries...
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Mitchell 1 has integrated the SocialCRM dashboard and customer marketing details into the Manager™ SE shop management solution. With this new feature, shop owners and service professionals will now see vital customer and vehicle information along with key marketing results, including real-time customer review notifications from inside Manager SE. Users click a SocialCRM button in Manager SE to...
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