Press Releases

MessageCenter, the texting app integrated with Mitchell 1’s Manager™ SE Truck Edition truck shop management software, is now available for commercial vehicle repair facilities throughout Canada and the U.S. With the two-way texting app, service providers using the Manager SE Truck Edition system for truck shop management can efficiently communicate with their customers for time and cost estimates,...
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Shop owners and managers are invited to join Mitchell 1 and Elite for a free webinar series entitled “What Your Customers Want to Tell You…But Don’t” to learn firsthand what actual customers think about the auto repair experience. This complimentary three-part online event will take place Oct. 6, 13 and 20, 2020 at 10:00 a.m. PT/1:00 p.m. ET....
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Ben Johnson Professional service technicians are invited to join Ben Johnson, director of product management at Mitchell 1, for a free live webcast on Wednesday, Sept. 9 at 6:00 p.m. CST entitled “ADAS – What is Means for the Repair Shop.” Hosted by Professional Tool & Equipment News (PTEN), the presentation will cover “all...
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Mitchell 1 announces MessageCenter, the texting app integrated with the Manager™ SE, is now available in Canada. “Texting expedites customer approvals for discovered repair work and enhances customer communication in general,” said Tim McDonnell, product market manager for Mitchell1. “Our Canadian Manager SE customers can now leverage this popular method of communication to reach their customers when time...
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Mitchell 1 announces it has received a Professional Tool & Equipment News (PTEN) 2020 Innovation Award for its ProDemand^® Interactive Wiring Diagrams in the repair information category.
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Andy Harmon, coordinator for the Ford Maintenance and Light Repair (MLR) program at the Fayetteville Technical Community College (FTCC), in Fayetteville, North Carolina, was recently named the Mitchell 1 Educator of the Year. Each year, Mitchell 1 recognizes one of the nation’s top teachers for their commitment to educational excellence in the automotive repair industry.
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The Mitchell 1 SocialCRM automotive shop marketing services team has put together a roundup of 10 marketing tips and tricks to help automotive repair shops boost their businesses now that restrictions related to the COVID-19 virus are starting to ease up and more vehicle owners are able to bring their cars into shops for service and maintenance.
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