POWAY, California (April 4, 2005) – Mitchell 1 has just launched a new User Forum for Shop Management that gives it OnDemand5 Manager/ManagerPlus users an internet tool to meet virtually to gather and exchange ideas, ask shop management questions and increase the effective usage of OnDemand5 in the shop environment.

“We are very excited about offering our customers a comfortable setting that allows them to share best practices and expand their knowledge of OnDemand5 Manager/ManagerPlus.” said Nick DiVerde, marketing director for Mitchell 1. “This new service-driven innovation is consistent with Mitchell 1’s commitment to provide its customers with tools that will help them operate their shops more profitably.”

The User Forum offers tips and tricks for a productive information exchange, and provides useful information on how to effectively use the array of features found within Manger/ManagerPlus. In addition, customers can generate discussions and problem solve marketing issues as they explore new methods for increasing the volume of their repair shop business.

The hub of Mitchell 1’s software products, OnDemand5 Manager and ManagerPlus, provides an integrated approach to repair shop productivity and administration to help shops increase shop profitability. The product offers both dial-up and high speed electronic parts ordering using catalogs from NAPA, Activant and Worldpac. Manager gives instant access to customer and vehicle history, estimating and scheduled services, follow-up marketing, extensive reporting and scheduling. Going a step beyond, ManagerPlus provides all the functionality of Manager plus parts inventory and purchase-order control.

Available now, to access the User Forum for Shop Management, OnDemand5 Manager and ManagerPlus customers simply click on the Web button in the latest version of software and select “Manager Forum”.

About the Author

Jill Schafer

Jill Schafer is the Marketing Communication Manager at Mitchell 1 and has over 20 years of marketing experience with high-technology organizations, including over 10 years in the automotive information industry.