National Roadside Service (NRS) announces it has teamed up with its corporate partner, Mitchell 1, in an effort to educate commercial fleet vehicle owners about the importance of protecting their investment with the NRS Fleet Program. Working together, they have compiled a list of seven reasons why owners should sign up their commercial vehicle fleet.

With NRS, fleets can improve and increase their profits:

• 87 percent improvement with driver compliance
• 92 percent improvement with DOT & state regulations
• 31 percent improvement with vehicle utilization
• 34 percent reduction in maintenance costs
• 22 percent increase in overall profitability
• 82 percent increase in warranty recovery
• 37 percent decrease in vehicle downtime

Some of the main concerns of fleet owners are quality of workmanship, accurate diagnosis, pricing and warranty. With NRS, there are no surprises. They uphold contracted pricing around the clock, anywhere in North America. This means that no matter when a vehicle needs service, the price is locked in and doesn’t mysteriously go from $85 per hour during the day to $150 per hour in the evening.

In order for fleets to control their maintenance costs and increase their production, they must eliminate breakdowns and project monthly maintenance costs. The only way this can be accomplished is to have an approval and authorization standard through proper notification practices, fair industry-wide bill times, customer satisfaction and increased profits. NRS breaks down the cost-per-mile and per-labor-code by enforcing nationwide labor reporting standards. The information gets further broken down into cost-per-code so NRS can tell how much is spent on a/c repairs, maintenance, cooling systems, etc. In order for a fleet to trim its fat, it needs to know where the fat lies, while still having documentation of historic and recommended repairs at their fingertips.

The fleets that NRS currently services are experiencing savings in all areas, including maintenance and cutting out the cost of having an in-house dispatch person to take care of breakdowns and scheduling maintenance, etc. The savings go on and on. NRS and Mitchell 1 provide fleets better access to repairs and electronic equipment files.

NRS and Mitchell 1 are looking for opportunities to sit down with fleet companies to determine what their needs and expectations are. Once that is decided upon, NRS would activate those parameters in its system and notify the fleet accordingly. The implementation of the parameters is critical and is a direct rebate to the ROI.
With the current state of the economy, trucking companies are looking to cut costs, but they can’t truly cut costs without tracking them to begin with. This is why fleet owners should take a close look at what NRS has to offer. One call, and within a few days, an NRS regional representative can be there to discuss all of the opportunities that are available.

For more information, call: 303-405-2707 or visit:

About National Roadside Service, LLC (NRS):
NRS is a national association of service providers that repair, service and maintain heavy trucks, commercial vehicles and RV’s that are owned and operated by members of the NRS network. NRS facilitates towing, repair, maintenance, parts, glass, locksmiths and discounts with national and name-brand suppliers for all of their member vehicles and fleets anywhere in North America and Canada. For more information on National Roadside Service, LLC (NRS), please access the Web site at:

About the Author

Jill Schafer

Jill Schafer is the Marketing Communication Manager at Mitchell 1 and has over 20 years of marketing experience with high-technology organizations, including over 10 years in the automotive information industry.