With its new PerformanceCenter live training sessions, Mitchell 1 is providing shop owners and service advisors the professional training they need to help improve and grow their businesses.

“At Mitchell 1, we want to help our customers unlock the software secrets to making them more, professional and profitable using our management software products.” said Brian Warfield, product manager. “PerformanceCenter will help them improve their software efficiency on their own schedule and at their own pace. This is just another example of Mitchell 1 being the leader in management software for the aftermarket.”

PerformanceCenter features include:
Monthly live management software training sessions
o Delivered using your Internet connection and telephone
o Q&A with Mitchell 1 expert software instructors

Self-paced management software learning modules (30 minutes each)
o High-quality format
o Easy-to-follow program – (Just Click, Watch and Learn)
o Available 7-days a week / 24-hours a day
o PerformanceCenter Web site access

Video FAQ’s
o Short learning modules for learning specific tasks

Advanced Reporting
o Daily personalized business Key Performance Indicator e-mail report
o Web site for remote access to shop’s advanced reporting
o Business diagnostic graphs and reports

In addition, by watching the learning modules, shop owners and service advisors are qualified to receive shop management certification. A certificate of completion and a patch will be sent after the completed certification questionnaire for each module is submitted.

To take a test drive and attend one of PerformanceCenter’s online orientation workshops presented by Mitchell 1 expert software instructors, register at www.mitchell1.com/performancecenter. This orientation will outline the steps for becoming a Mitchell 1 management software power-user.

About the Author

Jill Schafer

Jill Schafer is the Marketing Communication Manager at Mitchell 1 and has over 20 years of marketing experience with high-technology organizations, including over 10 years in the automotive information industry.