Mitchell 1 Wins Two PTEN Innovation Awards
Mitchell 1 announces it has received two Professional Tool & Equipment News (PTEN) 2019 Innovation Awards; one for its ProDemand® Driver Assist ADAS Quick Link feature in the repair information category and the other for its Manager™ SE MessageCenter in the shop software category.
Chosen by a panel of judges consisting of technicians and shop owners, the PTEN Innovation Awards recognize products that respond to the automotive repair industry’s market challenges with creativity and innovation. Tools are evaluated based on their ability to make vehicle repair and diagnosis easier and more efficient, and make shops more productive.
“We are thrilled to win two PTEN Innovation Awards this year and would like to thank PTEN and the panel of judges who voted for our ProDemand ADAS Quick Link feature and our Manager SE MessageCenter as two of the best new products in the industry,” said Nick DiVerde, senior marketing director, Mitchell 1. “We are committed to continually providing software products that are on the forefront of technology and innovation to ensure that our customers have the tools needed to be more accurate and productive in the shop.”
The ProDemand Driver Assist ADAS Quick Link Feature is designed to allow technicians to see and access all of the advanced driver assistance systems (ADAS) features and components on a vehicle via the Driver Assist ADAS Quick Link. This repair information makes it quick and easy to diagnose, repair and calibrate ADAS. Users can select a vehicle, click the Driver Assist ADAS Quick Link button and get access to a table that consolidates all of the ADAS information for the vehicle in a single location. ProDemand delivers all of the ADAS features and components, so technicians are able to select the repair and calibration information that they want, without needing to perform multiple lookups to find the information separately. ProDemand also identifies the components of an ADAS feature that will require calibration, as well as special tools or scan tools needed to complete the job.
With MessageCenter, technicians can reach their customers right away with text messaging directly from inside the Manager SE shop management system. Shops can eliminate roadblocks like calls going to voicemail or emails that go to an address that the customer may not check right away. MessageCenter adds seamlessly integrated, two-way texting inside Manager SE, so technicians never have to leave Manager SE program screens to send or receive a text. They have the choice of typing quick “on-the-fly” text messages to customers or sending a custom templated message for common issues.