Mitchell 1 will hold this year’s first Shop Management System Training Workshop in Orlando, Fla. March 31 – April 2, 2011, at the Hilton Hotel – Walt Disney World Resort, located at 1751 Hotel Plaza Blvd., Lake Buena Vista. The training workshop, designed for those who have been using their shop management system for six months or more, will guide users through advanced functionality in the Mitchell 1 Manager and ManagerPlus system. Instructors will explore advanced setup, inventory, reporting, management and more, as well as integration with aftermarket cataloging and Customer Retention Marketing (CRM). As featured in AutoCarePro:News and Professional Tool and Equipment News.
The workshop will be led by John Dwulet, senior product manager for Mitchell 1’s management software solutions, and Tim McDonnell, national training manager, who have 28 years of combined Manager and ManagerPlus training experience. Mitchell 1 support personnel will also be on hand. Attendees can expect lively discussions on how to use the management system to energize their business, increase profits and boost productivity.
“This advanced training workshop turns existing shop management system customers into power-users who get the most out of their software and business,” said Dwulet. “The sessions will uncover strategies allowing attendees to compete successfully against dealerships; maximizing their maintenance and repair opportunities and further the relationship with the customer. Each time we conduct a workshop, we repeatedly hear similar comments, such as ‘the workshop opened my eyes to new ways of doing things that have really helped me in my business.’ No matter how long you have had the software, you learn there are better and more efficient methods to operate the day-to-day business.”
At the end of each workshop, AMI Course Completion forms will be handed out to those attendees who wish to pursue AMI credits. Students completing this course will be rewarded 30 credits toward the Accredited Automotive Manager (AAM) designation.
Attendees will be welcomed by a cocktail reception on Thursday, March 31 from 6:00 – 8:00 p.m. Workshop sessions run from 8:00 a.m. – 5:00 p.m., on Friday, April 1 and Saturday, April 2. The registration fee is $200 per attendee, plus applicable tax, and covers seminars, continental breakfast, lunch and refreshments each day. Participants are responsible for transportation to Orlando and hotel accommodations. Attendees may reserve rooms at the Hilton Hotel – Walt Disney World Resort and receive Mitchell 1’s special hotel rate by mentioning Mitchell 1/ShopKey Manager Training when making the reservation by calling 1-800-782-4414.
For more information or to register for Mitchell 1’s Management System Training Workshop, visit our Shop Management Workshop Information/Registration Page. Registration must be completed by Wednesday, March 16, 2011.