Mitchell 1 and Zonar Systems, a Seattle-based fleet management company, have entered into a strategic relationship to integrate Mitchell 1’s Repair-Connect web services into Zonar’s Ground Traffic Control software to offer Zonar Rx. Once the integration is complete, Zonar Rx will not only communicate trouble codes from an engine ECM, but also will provide the necessary service information required to diagnose and repair the problem. As featured in the greensheetonline.com, AfterMarketNews.com and Commercial Carrier Journal.
Zonar’s Ground Traffic Control, a web-based fleet management portal, provides a real-time picture of fleet operations. It presents all the information available through any of Zonar’s electronic fleet management products. When a customer’s vehicle reports a trouble code, Zonar Rx will instantaneously notify the customer of the problem and present the repair information required to service the vehicle and clear the trouble code, thereby speeding up repairs and reducing downtime, according to the company.
“The relationship with Zonar and the development of this new offering is a natural evolution for both companies. Integrating our Repair-Connect application with Zonar’s ECM data capturing capability takes diagnostics and repair information to a whole new level,” said Dave Costantino, Mitchell 1’s Commercial Vehicle Group director.
Mitchell 1’s Repair-Connect web-based application, introduced in 2010, uses Diagnostic Trouble Codes (DTC) to gather, in seconds, all the information required to fix the problem identified by the code. Seven tabs presented in the Repair Connect program contain details specific to the reported DTC, such as: component location, connector views, removal and installation, wiring diagrams, specifications and more.
“The alliance between Mitchell 1 and Zonar brings unique and innovative time-saving benefits to our customers,” said Chris Oliver, VP of Marketing at Zonar Systems.