Mitchell 1 announces Michael Moffett has been chosen to head the newly created product champion position within the Automotive Repair Solutions group. See full story on Modern Tire Dealer.
In this position, Moffett is responsible for providing focused support to the sales and support teams that drive customer acceptance of the OnDemand Repair and Transmission products.
“The goal of the new product champion position is to provide continuous and proactive communication to Mitchell 1’s sales and support groups to enable them to provide an even higher level of service to our customers, which in turn, will drive increased satisfaction.” said Dan Ramirez, general manager, Automotive Repair Solutions.
Moffett joins the Automotive Repair Solutions group with eight years of experience in Mitchell Editorial, complemented by first-hand knowledge as a repair technician and service manager.
“We would like to congratulate Michael on his new position.” said Ramirez. “His strong training skills and passion for improving the customer experience will serve him well as product champion.”