Mitchell 1 announces it recently entered into an agreement with the Dealer Services Group of Automatic Data Processing, Inc. (NASDAQ: ADP), enabling the company to sell Mitchell 1 OnDemand5.com Repair & Estimator to compliment ADP’s Service Pricing System, which is a quoting solution designed for the entire dealership franchise. This enhanced service will strongly benefit dealerships by helping them to improve processes and sell more services and parts.
Mitchell 1’s OnDemand5.com expands ADP’s Service Pricing System beyond the primary franchise, allowing delivery of an “All Makes, All Models” estimating system. In addition to the estimating system, technical service bulletins, specific vehicle diagnostic diagrams and warranty times are included.
“According to the National Automobile Dealers Association (NADA), the fixed operations departments drive over $4 million of sales for the average dealership and those sales are at a high gross. Anyway you look at the numbers, fixed operations are crucial to all dealers’ success. OnDemand5.com Repair & Estimator will help our clients transform the way they service vehicles and create more revenue opportunities,” said Clifton Mason, vice president of product marketing for ADP Dealer Services Group.
“We are very excited to work with ADP on providing additional service and parts department solutions to automotive dealerships,” said Gary Hixson, Mitchell 1 product manager. “Our two companies share a successful track record of helping dealerships improve their processes and better service their fixed ops customers.”
Mitchell 1 OnDemand5.com is the end product of repair information that has been collected across the past nine decades and presented to customers in a consistent, easy-to-use format. OnDemand5.com includes diagnostics, repair, information, TSBs, recalls, maintenance requirements, parts prices, labor times, vintage information, fluid types and volumes that have been reproduced directly from the original equipment manufacturers (OEM) published works. All this information is then combined to create the aftermarket industry’s best wiring diagrams, user tips and shortcuts that make up Mitchell 1’s OnDemand5.com web product.
Automatic Data Processing, Inc. (NASDAQ: ADP), with nearly $9 billion in revenues and about 550,000 clients, is one of the world’s largest providers of business outsourcing solutions. Leveraging over 60 years of experience, ADP offers a wide range of HR, payroll, tax and benefits administration solutions from a single source. ADP’s easy-to-use solutions for employers provide superior value to companies of all types and sizes. ADP is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine, recreational, heavy construction, and agricultural vehicle dealers throughout the world.