Shop Management Workshop set for Orlando

UPDATE: The Shop Management Workshop has been postponed due to increasing concerns surrounding the COVID-19 coronavirus pandemic.

The event, originally scheduled for April 30 – May 2 at the Rosen Centre Hotel in Orlando, Florida, will be rescheduled for fall 2020. New dates will be announced as arrangements are finalized. Please read the Press Release and check the Manager Forum for additional information and updates.

Become a power user of the Manager SE shop management system

We’re excited to announce that the first Shop Management Workshop for 2020 will be held in beautiful Orlando, Florida on April 30-May 02 at the lovely Rosen Centre Hotel. We’ve hosted events here before in recent years, and it is always a popular location with our attendees.

Photo Credit: Rosen Centre Hotel

The two-day training session focuses on best practices and guides users through all levels of functionality of Mitchell 1 Manager™ SE and ShopKey Shop Management SE. Topics covered  include: Optimal settings, workflow options, customization, reporting, scheduling, program security, inventory, purchase orders, aftermarket catalogs and more!

Instructors will also highlight the newest program features, and attendees have a chance to practice the skills they are learning in the classroom in a hands-on computer lab staffed with product experts from Mitchell 1 headquarters.

In addition, the latest optional modules that expand the Manager SE shop management system capabilities are also covered: the ProSpect digital vehicle check-in/inspection app for mobile devices, MessageCenter for text messaging directly from the system and New Online Appointment Request feature (requires SocialCRM subscription). Attendees will also have the opportunity to learn more about our other products during breaks and meal times including the integrated Mitchell 1 SocialCRM auto shop marketing service.

The workshop will be led by Tim McDonnell, senior marketing manager for Manager SE, and Dan Johnson, product manager for Manager SE. “For the experienced Manager user, the workshop provides two days of comprehensive training that increases the value of their shop’s software investment,” said Tim.  “The interaction between attendees, sharing methods and tips, plus the new friendships everyone takes home, is priceless.”

Attendees will be welcomed the first evening with a cocktail reception on Thursday, Apr. 30. Workshop sessions begin the next day and run from 8 a.m. to 5 p.m. on Friday, May 01 and Saturday, May 02. The registration fee is $250 per attendee, plus applicable tax, and covers seminars, breakfast, lunch and refreshments each day. Participants are responsible for their own transportation to Orlando and hotel accommodations. A special discounted hotel room block will be available at the Rosen Hotel through April 7, 2020, on a first come first served basis.

Photo Credit: Rosen Centre Hotel

Attendees can also earn 30 Automotive Management Institute (AMI) credits toward the Accredited Automotive Manager (AAM) designation by completing the workshop. At the end of each workshop, AMI course completion forms will be handed out to those attendees who wish to pursue AMI credits.

For additional information and to register, please visit the Shop Management Workshop Registration Website.

We hope to see you in Orlando!


Posted in:
About the Author

Tim McDonnell

Tim McDonnell first joined Mitchell 1 in 1985 and is a senior product marketing manager for Manager SE. He has experience with various Mitchell 1 products and is the company’s primary media developer for product training assets and a subject matter expert in shop management software and other Mitchell 1 products. He also served as the Vice-Chair of the AMI Board of Trustees from 2009-2015. He is also the “voice of Mitchell 1” – you’ll hear him on the recorded message when you call the Mitchell 1 office.