Get Instant Customer Approvals with MessageCenter Texting in Manager SE
August 7, 2024
Don't hold up your bays waiting for customer replies on repair approvals! Mitchell 1 developed a text messaging feature for Manager SE so you can get answers from your customers faster. Boost efficiency and simplify life in the shop with MessageCenter. Here are the key features and functionalities for you to get started today! Read More
Teardown Time: Haste Can Make Waste for Transmission Disassembly
August 1, 2024
As tempting as it may be, taking this fast and dirty approach to transmission disassembly can, unfortunately, increase the likelihood you could miss the problems that led to the need for a transmission overhaul in the first place. Ensure minimal road downtime with quick yet accurate repair jobs using TruckSeries Repair Information. Read More
If It Waddles, It May Not Be a Duck
July 22, 2024
Operators often feel the "waddle" or side-to-side movement that trucks experience at low speeds. But, as the vehicle's speed increases, this swaying sensation then transitions to a more intense roughness or vibration. Here's how to address the commercial truck diagnosis of a rig that starts driving like a duck. Read More
7 Most Common Truck Repairs and and the Probable Causes
July 18, 2024
Medium and especially heavy-duty trucks experience much more wear and tear than our average automobiles, so damage is inevitable. Whatever the cause, it's always a best practice to hone your diagnostics and repair knowledge for the most frequent truck issues. Read More
From Busy Bays to Business Bonds: The Mitchell 1 Customer-Focused Sales Strategy
July 16, 2024
Mitchell 1's Inside Sales Team focuses on relational sales founded on understanding customers' pain points and identifying shop concerns. These tailored value-driven recommendations foster trust and engagement to drive continuous product innovation and customer-centricity. Read More
Process Customer History Requests Faster in Manager SE
June 24, 2024
Here's a look at the recent customer history printing options that we have made available in the latest version of our shop management system, Manager SE. Speed your customer history process with this new capability geared to increase usability and overall shop efficiency. Read More
7 Steps for Your Shop to Increase Tire Sales for Your Shop
June 11, 2024
Customers place their trust in your shop for maintenance and repairs, so why not continue nurturing their trust by consistently checking tire tread and reaching out with safety communications to ensure their vehicle is always ready for the road ahead. Ramp up your tire sales and increase customer satisfaction today!
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