Shop Connection Blog

Making a powerful first impression with your SocialCRM auto shop marketing program can have a big impact on your shop’s future success. We here at Mitchell 1 have some best practices we recommend before your SocialCRM auto repair marketing services go LIVE!
Read More

Now that we are well into 2020 and the 2019 tax filing season is upon us, many business owners are working their way through their finances to file their taxes with the US Internal Revenue Service or the Canada Revenue Agency before that fateful April day. Thankfully, if you use Mitchell 1's Manager SE Shop Management software, retrieving these figures is as easy as can be. With your program properly set up, you can report on a number of items that will fulfill your tax reporting for the 2019 tax year and for years to come.
Read More

“My wiper blades streak, chatter and don’t clean the windshield anymore.” If that refrain if familiar to you, here’s a rainy-weather tip to keep your customers driving safe and not singing the “Wiper Blade Blues.”
Read More

For many shops, the process of scheduling appointments can be a pain point for employees. Maybe the process is too complicated? Maybe there’s too much time commitment needed to run effectively? Well there is good news from Mitchell 1!
Read More

Tires are clearly the unsung heroes of the road, doing exactly what they were designed to do mile after mile without a lot of fanfare. Nevertheless, as tires are the buffer between the truck and the road, they take a lot of abuse running on what are often some fairly rough roads. Thus, tires are a vital maintenance point to keep the truck moving down the road safely and efficiently.
Read More

Mitchell 1 provides TPMS information to Modern Tire Dealer, an award-winning publication that writes editorial content geared to independent tire dealers. We’re sharing this content in our blog, with a link to the Modern Tire Dealer website where you can read the article in full. The TPMS information in this article may also be accessed in the reset procedures tab in our ProDemand® auto repair information software, along with other important reset procedure data for the selected vehicle.
Read More

Text messaging has become one of the most prevalent forms of communication today. Successful businesses and shops are actively using social media to communicate with their customers every day. Mitchell 1's SocialCRM auto repair marketing service offers text messaging to help you enhance your marketing efforts and engage with your customers, while Manager SE shop management system also offers MessageCenter, enabling you to reach your customers right away with text messages sent directly from inside your Manager SE shop system. Learn about the "Real Magic" that happens when these two systems are integrated in this blog.
Read More