Shop Connection Blog

Read about the brand new time management features in the latest release that give you even more value for your Manager SE subscription - Tech Job Clock, Shift Clock, Current Activity and more!
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Mechanics hate it when they fix a vehicle for one problem and a new unrelated one shows up. SureTrack community member SpidellChris had a Ford Econoline in their shop that they replaced the transmission and fuel tank and after putting it back together had a throttle issue. They posed the question to the community, and with the help of fellow community member Ericsautomotive and others, they were able to resolve the issue quickly.
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Reducing customer no-shows should be a primary focus of every automotive aftermarket shop because it essentially robs the shop of effectively managing their schedule each day. Learn how with the help of SocialCRM, Mitchell 1 customers can help reduce those "no-shows" with these marketing expert tips.
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Electrical systems are very finicky when it comes to connections and grounding. SureTrack community member Ourfamilygarage had a Chevrolet Silverado in their shop that had the airbag light on and no communication with the module. They posed the question to the community, and with the help of fellow community member Dmckemie12 and others, they were able to resolve the issue quickly.
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In real life quite a lot of noise exists inside even the most insulated cabins. Inside a truck on the highway, the wind and road noise may seem loud at first, but we tend to quickly grow accustomed. As time and miles pass, the ear begins to tune out the noise and rumbles to the point they become familiar background ambiance. Imagine being a service technician tasked with finding and fixing those noises? Well with the help of TruckSeries, finding those “noise causes” is easier than ever…and here’s how.  
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Mitchell 1 provides TPMS information to Modern Tire Dealer, an award-winning publication that writes editorial content geared to independent tire dealers. We’re sharing this content in our blog, with a link to the Modern Tire Dealer website where you can read the article in full. The TPMS information in this article may also be accessed in the reset procedures tab in our ProDemand® auto repair information software, along with other important reset procedure data for the selected vehicle.
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