Shop Connection Blog

VAC is this case is not an acronym, but an abbreviation for VACUUM! Yes, starting in 2014, the Honda Odyssey Elite came equipped with its own built-in vacuum. Sadly, this feature will be discontinued in 2022 due to supply issues.
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Intermittent noises are hard to reproduce and therefore hard to track down, especially if they only happen while driving. SureTrack community member Jeffytune had a Cadillac Escalade in the shop that would sometimes make a loud buzzing noise after driving over a bump or dip. They posed the question to the community, and with the help of fellow community members ericsautomotive and jbsprintcar, they were able to resolve the issue quickly.
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If you service and work on heavy-duty diesel trucks then you are most likely quite familiar with Diesel Exhaust Fluid or DEF. But even if you are familiar with it, it is always good practice t update yourself and keep your knowledge and safety practices in handling DEF always up to date.
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Mitchell 1 provides TSB information to Auto Service Professional, an online edition of Auto Service Professional magazine, which fulfills a critical role in the automotive aftermarket by providing technical information to independent auto repair facilities and new car dealer service departments. We’re sharing this content in our blog, with a link to the Auto Service Professional website where you can read the article in full. Enjoy!
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Read about the brand new time management features in the latest release that give you even more value for your Manager SE subscription - Tech Job Clock, Shift Clock, Current Activity and more!
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Mechanics hate it when they fix a vehicle for one problem and a new unrelated one shows up. SureTrack community member SpidellChris had a Ford Econoline in their shop that they replaced the transmission and fuel tank and after putting it back together had a throttle issue. They posed the question to the community, and with the help of fellow community member Ericsautomotive and others, they were able to resolve the issue quickly.
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Reducing customer no-shows should be a primary focus of every automotive aftermarket shop because it essentially robs the shop of effectively managing their schedule each day. Learn how with the help of SocialCRM, Mitchell 1 customers can help reduce those "no-shows" with these marketing expert tips.
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