SureTrack Community Fix: The Key is the Key
October 19, 2021
Having a new issue pop up right when your custom comes to pick up their car can be frustrating and embarrassing. But sometimes there is no way you would have known. SureTrack community member bmaples had a BMW X3 SUV that they had repaired the blower on and parked it outside for the customer to pick up. But when they did, the key didn't work. They posed the question to the community, and with the help of fellow community member BMWTECH and others, they were able to resolve the issue quickly. Read More
What Are Verified Reviews and Why Are They Better?
October 18, 2021
Do you know how most consumers go about finding a new automotive repair shop? The latest SureCritic survey asks consumers about the influence of consumer reviews on that process. What if we told you 90% of consumers rely on consumer reviews when deciding where to service their vehicle – would that matter to your business success? You better believe it! This three-part blog post will explore what your online review reputation may be saying to your potential customers and how to take control of the message. Read More
SureTrack Community Fix: Can’t Lock That VW
October 12, 2021
A car that can't be locked is a security issue for the owner. Usually this comes down to a switch or a module problem but not always. SureTrack community member griffsautoservice had a Volkswagen Jetta that couldn't be locked with the keys or the fobs. It was a head scratching problem for them but they finally figured it out. The fix is documented below. Read More
5 Ways Auto Shop Marketing Has Become More Important Than Ever – Part 5
October 11, 2021
Unfortunately not every auto repair shop has the benefit of services like SocialCRM auto repair marketing available in-house. But our team has identified five ways marketing can help your shop enhance customer engagement and bring in more business and we’re going to share them with you in this five-part blog series…here is part 5! Read More
SureTrack Real Fix: Throttling Issue
October 5, 2021
The throttle body on vehicles controls the air provided to the engine for combustion. There several controls related to its function and when one goes bad the vehicle won't run right. Follow this Real Fix to see how code P2101 was diagnosed on this vehicle and how the issue was resolved. Read More
Featured TPMS Tip: General Motors/Chevrolet Colorado and Canyon, 2006-12
October 4, 2021
Mitchell 1 provides TPMS information to Modern Tire Dealer, an award-winning publication that writes editorial content geared to independent tire dealers. We’re sharing this content in our blog, with a link to the Modern Tire Dealer website where you can read the article in full. The TPMS information in this article may also be accessed in the reset procedures tab in our ProDemand® auto repair information software, along with other important reset procedure data for the selected vehicle.
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SURETRACK Community Add a Tech
October 3, 2021
Need to make a new SureTrack account for your technicians? Follow the steps in this blog and enable your techs to access thousands of fixes from auto professionals like yourself. Read More
