Shop Connection Blog

Manager SE users can have full access to their desired Canned Jobs WITHOUT screen clutter or confusion! Simply choose the category from the list, and all of the jobs assigned to that category will fan out in a list on the right to select. Learn all about this new feature here in this blog.
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A harsh ride in a truck is usually never considered a “fun ride.”  When it comes to vehicle operation, the definition of what constitutes a rough or harsh ride depends largely upon the operator and occupants. When the vehicle occupant feels like there is little or reduced separation between the road and their body, the ride is considered harsh/rough. Learn how Mitchell 1’s TruckSeries can help keep your truck and ride running “smooth as possible” in this blog.
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When a vehicle has a misfire symptom, you start with the basics and go from there. If you check and recheck everything, you as the experts for help. SureTrack community member bmaples had a Ford Explorer in their shop that would stumble or cutout above 45mph but they checked everything and that wasn't it. They posed the question to the community, and with the help of fellow community member Ericsautomotive and others, they were able to resolve the issue quickly.
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Mitchell 1 provides TSB information to Auto Service Professional, an online edition of Auto Service Professional magazine, which fulfills a critical role in the automotive aftermarket by providing technical information to independent auto repair facilities and new car dealer service departments. We’re sharing this content in our blog, with a link to the Auto Service Professional website where you can read the article in full. Enjoy!
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Chasing your tail around trying to solve a problem with a sensor that doesn't exist can be very frustrating, especially when you find out why it's not there. SureTrack community member ProAutoValdosta had a Ford F250 Super Duty truck that had a code for a bad reading on the ambient air temperature sensor but they couldn't even find the sensor. They posed the question to the community, and with the help of fellow community member Ericsautomotive and others, they were able to resolve the issue quickly.
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It’s always a good idea to perform a summer maintenance inspection on your trucks/fleet – especially if those trucks have possibly been sitting for extended periods of time. This will help ensure safe vehicle operation and eliminate unscheduled equipment downtime that can eat away at your bottom line. Here are some quality tips from our own Ken Wagner on how to get your trucks ready for those summer months!  
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Having an tool accident while working on a customer's car can lead to big issues. SureTrack community member Richard_C had a GMC Envoty in their shop for a head gasket change and when the tech was done, they accidentally shorted the battery and then the truck wouldn't start. They posed the question to the community, and with the help of fellow community member mwk6503 and others, they were able to resolve the issue quickly.
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