A 2013 Ford Flex wouldn’t start after PCM replacement, despite the scanner claiming programming was complete. The real fix? Dealer-level programming. This case shows why reliable tools and OEM access are critical for module installs. Don’t trust a false “success” message, verify your equipment before you begin.
SureTrack Real Fix: 2018 RAM 2500 HD Tradesman
A 2018 RAM 2500 entered limp mode after a transmission slip and P0870 code. The fix wasn’t mechanical—it was electronic. A software update per OEM TSB resolved the issue, proving that modern transmission problems often require programming, not parts. Always check for updates before major repairs.
SureTrack Real Fix: 2018 Ford Edge SEL 2.0L
After replacing the Cruise Control Module on a 2018 Ford Edge, both cruise control and Pre-Collision Assist systems failed to operate. The fix? Reprogramming the module using Ford’s as-built data. This common issue highlights the importance of OEM programming after module replacements to restore full system functionality.
Lost in Typo Translation? Not Anymore with the new ‘Did You Mean’ Feature in 1Search Plus
Tired of “No results found” due to typos? The new “Did You Mean” feature in 1Search™ Plus helps auto repair pros find the right fix faster. Now available in ProDemand®, ShopKey® Pro, and TruckSeries, it corrects misspelled terms instantly—saving time, boosting accuracy, and improving shop productivity.
The Work of a Technician: Looks Like Magic, Built on Skill
To many, the work of a repair technician may seem like magic — a broken truck goes in and comes out running. But behind every fix is a story of curiosity, grit, and lifelong learning. This blog explores what truly motivates technicians, the challenges they face, and the quiet pride they carry. As we celebrate National Technician Appreciation Week, it’s time to recognize the skill and heart behind the wrench.
Honoring the Heart and Grit of Automotive Repair Technicians
Automotive technicians do far more than fix cars — they solve complex problems, invest in their own tools and training, and carry the weight of customer trust every day. This heartfelt tribute shines a light on the grit, skill, and pride behind the scenes. Join us in celebrating their dedication during National Technician Appreciation Week — and don’t miss your chance to enter our $200 gift card giveaway on social media!
Get It Right the First Time with Mitchell 1’s Plate-to-VIN Decoder
Mitchell 1’s Plate-to-VIN decoder feature delivers fast, accurate vehicle details with just a license plate and state. Built into ProDemand® and TruckSeries, it eliminates manual VIN entry, saves time, reduces errors, and ensures you always start repairs with the right information.
SureTrack Real Fix: 2005 Chrysler 300 C
A 2005 Chrysler 300C was towed in for a start/stall issue but revealed a deeper transmission fault. Despite clean fluid and proper levels, the car wouldn’t move in gear. Diagnosis uncovered a broken transmission dipstick tube—likely causing water intrusion. Replacing the transmission restored driveability after a frustrating cycle of trial and error.
SureTrack Real Fix: 2019 Ford F-550 Super Duty XL
Check engine light on with injector circuit faults for cylinders 5 and 7—but the truck runs fine? Despite prior injector and PCM replacements, resistance readings on injectors 5 and 7 spiked when warm. Load testing confirmed the issue. Replacing both injectors resolved the fault codes, restoring full reliability.
SureTrack Real Fix: 2017 Alfa Romeo Giulietta 2.0l Diesel
Check engine light on in a 2017 Alfa Romeo Giulietta? A faulty engine oil pressure sensor triggered code P1541. Diagnostics confirmed proper oil pressure but incorrect sensor readings. Replacing the sensor resolved the issue—live data returned to normal, and the warning light stayed off after a successful road test.
