Auto Repair Software

Your Partner for
Shop Success.

Mitchell 1 provides trusted auto repair information, shop
software, and marketing solutions to help professional
shops work efficiently and grow.

Get a Free Demo

0B+

Repair Records

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OEM Repair Procedures

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Shops Supported

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Years of Expertise

What we do

Every Solution Your Shop Needs

Repair

Access trusted repair information, wiring diagrams, and labor guides that helps you diagnose faster, build accurate estimates, and keep every job moving.

Manage

Integrated shop management software designed to streamline operations, improve efficiency, and help your team stay productive.

Market

Automated marketing solutions that helps your repair shop attract new customers, build loyalty, increase retention, and grow your business with confidence.

Repair

Access trusted repair information, wiring diagrams, and labor guides that helps you diagnose faster, build accurate estimates, and keep every job moving.

Manage

Integrated shop management software designed to streamline operations, improve efficiency, and help your team stay productive.

Market

Automated marketing solutions that helps your repair shop attract new customers, build loyalty, increase retention, and grow your business with confidence.

A Legacy Built on Trust

Supporting Auto Repair
Shops for Generations

For more than a century, Mitchell 1 has helped repair professionals adapt, grow, and succeed. Backed by the strength of the Snap-on® Total Shop Solutions family, we deliver trusted repair, shop management, and marketing solutions designed for the way modern shops operate.

TRUSTED BY SHOPS. POWERED BY PARTNERS.

Who it's for

Solutions for Every Shop, Every Need

Built for independent shops, multi-location operations, and everything in
between, our tools support the real workflows behind diagnostics, repair,
and shop management every day.

General Auto Repair Shops

The backbone of local automotive service

Multi-Shop Operations

Consistent workflows across every location

Class 4–8 Truck Shops

Heavy-duty repair data for commercial vehicles

Fleet Operators

Manage high volume with full traceability

Mobile Mechanics

Access repair info anywhere, on any device

Dealerships

OEM precision for franchise service lanes

Tire Shops

Tools built beyond basic tire service

Training & Education

Curriculum-ready data for the next generation

Built for real shops

Keep Every Job Moving

Today's repair shops face increasing complexity, tighter schedules, and higher customer expectations. Mitchell 1 delivers the repair information, shop management tools, and workflow support your team needs to work smarter, stay productive, and keep every job moving with confidence.

  • OEM-accurate repair information and specifications at your fingertips
  • Real-world fixes powered by millions of verified repairs
  • One connected workflow from vehicle check-in to completed repair
  • Faster estimates, fewer callbacks, and improved shop productivity

The Mitchell 1 Advantage

Powering Productivity from
the Front Office to the Bay

Discover how ProDemand, Manager SE, and SocialCRM work together to help your shop diagnose faster, improve workflows, strengthen customer relationships, and drive better business results.

  • Trusted OEM and real-world repair insights
  • A connected workflow from estimate to completed repair
  • Better customer experiences and improved shop performance

See it in your shop
Schedule a free personalized demo

 

PRODUCTS THAT KEEP SHOPS MOVING

ProDemand

Repair Repair

ProDemand

Auto Repair Software

Access trusted repair data, proven real-world fixes, and powerful diagnostic resources that help shops improve accuracy, efficiency, and productivity.

  • Accurate repair data for every job
  • Interactive wiring diagrams for faster diagnostics
  • SureTrack® proven fixes from real technicians
  • Integrated estimating with labor times
  • TSBs, recalls, and service updates in one place

Explore ProDemand

Manager™ SE

Auto Shop Management Software

Built for the day-to-day demands of running a repair shop, Manager SE brings your shop's workflow together in one system, helping you manage repairs, communicate with customers, track performance, and run a more efficient and profitable business.

  • Digital vehicle inspections that build customer trust
  • Faster communication and approval workflows
  • Integrated parts ordering from suppliers
  • Smarter inventory management and purchasing control
  • Business insights that drive profitable growth

Explore Manager SE

Manager™ SE

MANAGE MANAGE

SocialCRM

MARKET MARKET

SocialCRM

Auto Shop Marketing

Turn one-time customers into loyal advocates with automated marketing tools that help increase retention, strengthen your online reputation, and keep your bays full year-round.

  • Automated service reminders that drive repeat visits
  • More customer reviews and stronger online visibility
  • Targeted campaigns that keep customers engaged
  • Customer retention insights that support long-term growth
  • Social media tools that build brand awareness

Explore SocialCRM

From the field

Trusted by Technicians and Backed by Results

"Mitchell 1 is awesome! It really has been a game changer for my business. 10 stars!

Benjamin H.

Shop Owner · TBH Complete Auto Care — San Diego, CA

"We’ve been using Mitchell 1 for many years and our experience has been excellent."

Perry K.

Shop Owner · Auto 1 Service Center — San Diego, CA

"ProDemand cuts the time we spend searching drastically. My techs find information faster and are more productive."

Eldon D.

Shop Owner · Poway Transmissions — Poway, CA

"Mitchell 1 shows me the fix at a glance. That’s all I need."

Shaun L.

Shop Owner · Buzzuto Motors — San Diego, CA

The Mitchell 1 INSIGHTS

Expert Advice for Every Shop.

Mitchell1-Diesel Laptops-Nexiq September 2, 2026

Bringing Together Complementary Resources for Modern Truck Repair

Modern truck repair requires more than a single tool to meet evolving challenges. See how Mitchell 1, NEXIQ and Diesel…

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OEM Wiring Diagrams August 18, 2026

Bringing OEM Wiring Diagrams into the Light

ProDemand has enhanced access to OEM wiring diagrams by placing them alongside Mitchell 1 Interactive Wiring Diagrams, giving technicians faster…

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Summer Giveaway August 4, 2026

Mitchell 1 Celebrates Winners of Summer Sweepstakes

Mitchell 1 recently concluded its six-week Summer Sweepstakes, awarding a $100 gift card to one lucky winner each Friday. The…

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Keith Benline at work August 13, 2026

Keith Benline’s Secrets to Building a High-Performance Auto Repair Shop: Inside A+ Autocare

A+ Autocare owner Keith Benline shares how investing in employees, earning customer trust, and embracing technology helped him build a…

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key features of autoshop marketing July 29, 2026

Auto Shop Marketing Software Features That Drive Growth

Modern marketing tools operate quietly in the background, turning one-time visitors into lifelong clients. The right system allows you to…

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August 3, 2026

Mitchell 1 Adds New File Attachment Feature to Manager SE

Mitchell 1's new Manager SE file attachment feature lets shops attach photos and documents directly to repair orders, improving organization,…

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truck software roi July 24, 2026

The ROI of Truck Repair Software: What Shops Need to Know

​Running a commercial vehicle repair shop requires managing tight deadlines, complex diesel diagnostics and demanding fleet managers who lose money...…

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QuickSpecs cleaner layout faster navigation July 21, 2026

Find Common Specs Faster with the New QuickSpecs Experience in ProDemand

The new QuickSpecs update in ProDemand streamlines access to common specifications like wheel torque and belt routing. With a cleaner…

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online scheduler July 7, 2026

Mitchell 1 Enhances SocialCRM Book it Now with Online Scheduler

Mitchell 1 has enhanced its SocialCRM Book It Now appointment scheduling with a new Online Scheduler, featuring Pricing for Services…

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SocialCRM Agent July 16, 2026

Learn How Your SocialCRM Agent Helps Shops Stay Connected and Grow

Meet SocialCRM Support Agent Jamie, who is passionate about helping auto repair shops grow through smarter marketing. In this month’s…

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July 14, 2026

Go Mobile with the OneFlow Vehicle Inspection App!

Speed up your vehicle check-in and inspection processes with OneFlow Inspections, a cost-effective digital vehicle inspection app that seamlessly integrates…

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Educator of the Year June 29, 2026

Mike Conway Honored as the 2026 Mitchell 1 Educator of the Year

Mitchell 1 is pleased to recognize Mike Conway as its 2026 Educator of the Year, honoring his 22-year career in…

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smarter shop?

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tailored to your shop, your products, your workflow.

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