Building Relationships with Your Auto Repair Shop Customers
July 24, 2019
A collection of tips from Mitchell 1 to help you build strong relationships with your customers. Read More
Inside Tips on Text Messaging (and more) from Emily Johnson
July 18, 2019
Emily Johnson, a support agent on the SocialCRM team, shares insights about building customer relationships, using text messaging to increase engagement and more! Read More
ProDemand Update: Enhanced Wiring Diagrams
July 15, 2019
Are you tired of searching through multiple pages to find a single wiring diagram for your selected component? Never again! ProDemand’s legendary wiring diagrams now feature intelligent navigation that takes you directly to the specific diagram for the component you searched for — with traces automatically highlighted! It’s faster and easier than ever to find the exact wiring diagram you need for an efficient and accurate diagnosis. Read More
Vehicle Trends in 2019
July 2, 2019
To help you stay on top of the latest trends and newest tech, you can find five of the foremost vehicle trends of 2019 below.
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Don’t Overlook Those Grounds!
June 18, 2019
If you assume the ground connections are correct and in good condition in your truck, you may go down the wrong path. The end result could be unnecessary parts replacement and troubleshooting time, all because a simple ground cable was incorrectly routed and tightened.Read More
When the Sun Comes Out . . . Check the Brakes
June 17, 2019
The problems associated with driving through standing or running water have the potential to wreak havoc with any brake system. Read this blog post to learn about how to avoid problems that may be left over from the heavy spring rains this year. Read More
Information Makes the Best Repair
June 6, 2019
We just had to share this great story from Ratchet + Wrench Mmagazine about one of our most valued ProDemand customers: Chuck Hartogh, president and co-founder of C & M Auto Care Inc., in Glenview, Ill. Hartogh describes the believability threshold all shop owners seek to achieve with their clients. Modern tools allow you to reach that threshold so much faster, he says, “and that builds trust, and in our business, trust is everything.” Read More
